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Where is Singlepower? Where is Mikhail? - Page 54

post #796 of 1953
Dan, I find it interesting how you are so willing to let things go. I would think fake tracking numbers are just as bad and go hand in hand with the missed deadlines. Assuming that he sends out fake tracking numbers, says he's shipped something he clearly has not and misses deadlines over and over again, I'm not sure why anyone would deal with the guy. Why would anyone send thousands of dollars to someone that would do these things. I know his amps sound good but come on, they are just not that good.
post #797 of 1953
Yeah I guess I just don't feel like I have any real leverage. Plus I very frightened about having to spend even more money to get something back.

I don't have a good concept of what my options are and maybe they've already been enumerated at me numerous times but I was less willing to hear them in the past. So if people can renumerate it again...
post #798 of 1953
Quote:
Originally Posted by Icarium View Post
Yeah I guess I just don't feel like I have any real leverage. Plus I very frightened about having to spend even more money to get something back.

I don't have a good concept of what my options are and maybe they've already been enumerated at me numerous times but I was less willing to hear them in the past. So if people can renumerate it again...
I understand the lack of leverage. It's the forgiveness I didn't get. Unfortunately, there is little any of you can do under the circumstances. The umbilical is a design defect that Mikhail could have easily corrected and would have prevented your problem. In the end, had you put it in correctly, this wouldn't have happened but that doesn't mean Mikhail is innocent. In other words, he should work with you on the repair cost.
post #799 of 1953
Nod I guess we talked about the repair costs a bit and I expressed my honest feelings on the matter and he said that he'd try and work together with me. But in the end I think I just want to hear the thing... open it up and take a look and determine via those two things to figure out what the end result is worth to me and use that to bargain with him.

If I had the knowledge or had a reliable third party that could help gauge for me like cost of parts and labor... but doing that would be impossible without some sort of before I sent it out pictures. The fact that such does not exist especially when I had been counseled many times to do so... is on me. I chose instead to have faith in the guy and his work.

It is hard for me to not forgive some when I have not played this out at 100 percent myself, for me anyways. It is difficult for me to gauge what realistic expectations should be and what sort of things I should be entitled to.

This is made more difficult by the bizarre situation my case is. For instance prior to me frying it the amp was technically never complete. It had a dial that didn't have a function which the original owner and Mikhail never figured out what it should do. There was some mention that maybe it'd be used to adjust dynamics... but it didn't even sound like either party had a good concept of what that really meant in real world terms. The crossfeed was not put in and there were a couple other quirks. So I guess there is technically some work that was paid for that was never done and that I as the second owner am owed? I dunno. I have no need for crossfeed and I don't have any concept of what I'd want that unknown dial to do... so I don't need that work done, but should that factor into "upgrade" work that is being done? I don't know.

Also with the Qualia and headband I was told by Mikhail the original owner never paid for the headphone (Which was sold to the original owner by Mikhail) or the headband. Yet I paid the guy who sold it to me for them both. I found this information out after the fact, but I never verified it with the original owner. But it is kind of fuzzy to me what sort of warranty expectations I am to have.. I kind of think none? I don't know.

I should probably have done some due diligence on my end and researched the history and exactly what was going on with this convoluted history. I did ask repeatedly for the original owner of the amp and Mikhail to forward me all the emails related to the amp so I could have a good idea of what all is in the darn thing and what the deal was and what needs to be done, but I never got a thing from either although they did agree to send it to me and eventually I stopped pursuing it. A mistake on my part :/
post #800 of 1953
Quote:
Originally Posted by Icarium View Post
I'm not a fan of the practice myself, but it happens.
Who else does this? I've never heard of this happening; when I've had upgrades, the person tells me "I'm going to do x,y and z, and it's going to cost A. Is that alright with you?" They don't throw stuff together without your permission and then threaten to take the stuff off if you don't like the price.

This just gives more credence to the fact that Mikhail acts like a full on scam artist.
post #801 of 1953
Quote:
Originally Posted by earwicker7 View Post
Who else does this? I've never heard of this happening; when I've had upgrades, the person tells me "I'm going to do x,y and z, and it's going to cost A. Is that alright with you?" They don't throw stuff together without your permission and then threaten to take the stuff off if you don't like the price.

This just gives more credence to the fact that Mikhail acts like a full on scam artist.
People can flame away, but Mikhail is more like an artist than a scammer. A lot of Mikhail's problems stem from this very characteristic of being inspired and creative and unable to think like a businessman.

I have been through this drill with him and it can be frustrating, but people not willing to go along for the ride should say so up front. If Dan had told Mikhail to limit his repair and upgrade to X and Y and nothing else, then this would not have happened. What Dan did, and I did, and others on the high-end custom side of his business have done, was to be less than exact on the approved project and then to go along to some extent with his flights of fancy on improvements, experiments, etc. In my case, he went WAY farther than discussed and put in lots of time and money that I refused to pay for in total. We worked it out, and I have a beautiful amp as a result.

This observation is neither a claim that all people with custom orders have acted in this manner, nor an excuse for Mikhail's conduct. I just think all of this "fraud" "scam" "theft" "illegal activity" talk is misplaced based upon knowing and dealing with Mikhail for the last 3+ years.
post #802 of 1953
Quote:
Originally Posted by Voltron View Post
People can flame away, but Mikhail is more like an artist than a scammer. A lot of Mikhail's problems stem from this very characteristic of being inspired and creative and unable to think like a businessman.

I have been through this drill with him and it can be frustrating, but people not willing to go along for the ride should say so up front. If Dan had told Mikhail to limit his repair and upgrade to X and Y and nothing else, then this would not have happened. What Dan did, and I did, and others on the high-end custom side of his business have done, was to be less than exact on the approved project and then to go along to some extent with his flights of fancy on improvements, experiments, etc. In my case, he went WAY farther than discussed and put in lots of time and money that I refused to pay for in total. We worked it out, and I have a beautiful amp as a result.

This observation is neither a claim that all people with custom orders have acted in this manner, nor an excuse for Mikhail's conduct. I just think all of this "fraud" "scam" "theft" "illegal activity" talk is misplaced based upon knowing and dealing with Mikhail for the last 3+ years.
I agree, I don't think he is a thief but is just rather disorganized and off on a tangent half the time with his artistic creativity. I watched it happen at the Colorado head-fi meet - he is very excitable and will spend a lot of time doing something that many of us would have given up on (building one of a kind speaker wires and IC's from other nice finished parts, just to listen to some Vandersteins (sp) that we could have lived without hearing). I fed into it because I was the only one with a wire stripper on my keychain!

I couldn't be happier with my upgraded Square Wave XL balanced amp and would really hate to see stuff that sounds this good go away. I think a person has to put their foot down and make it clear how much you are willing to pay, and tell him that if he wants to do more than that it is on his dime. I wouldn't let him do any work on my amp without a written and signed estimate or invoice first. My PSU on my Square Wave rattles like something is loose inside, and I'm afraid to send it back to have him look at it - he is aware of the problem and we both decided to just wait and see.
post #803 of 1953
Quote:
Originally Posted by Voltron View Post
People can flame away, but Mikhail is more like an artist than a scammer. A lot of Mikhail's problems stem from this very characteristic of being inspired and creative and unable to think like a businessman.

I have been through this drill with him and it can be frustrating, but people not willing to go along for the ride should say so up front. If Dan had told Mikhail to limit his repair and upgrade to X and Y and nothing else, then this would not have happened. What Dan did, and I did, and others on the high-end custom side of his business have done, was to be less than exact on the approved project and then to go along to some extent with his flights of fancy on improvements, experiments, etc. In my case, he went WAY farther than discussed and put in lots of time and money that I refused to pay for in total. We worked it out, and I have a beautiful amp as a result.

This observation is neither a claim that all people with custom orders have acted in this manner, nor an excuse for Mikhail's conduct. I just think all of this "fraud" "scam" "theft" "illegal activity" talk is misplaced based upon knowing and dealing with Mikhail for the last 3+ years.
I used to feel the same way. I have been dealing with Mikhail on builds for over 5 years and three different custom amps. I knew going in there would be multiple delays and long waits with mutiple design changes.
But until he gets right this time I feel I have been scammed. We will see in a few weeks.
post #804 of 1953
Got a USPS tracking # via priority mail for the headband. It is still in this state atm:

Status: Electronic Shipping Info Received

The U.S. Postal Service was electronically notified by the shipper on December 12, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later.


When the status changes into something concrete then I will pay him 500 dollars of the bill.

The amp is to be shipped out first week of January.

I decided to have him keep the battery thing in as he said that 300 dollars will cover the upgrade while it is normally 1500 dollars. 300 dollars is an acceptable amount to me (In no small part due to a comparison the the 1500 dollar price.. am I being willingly tricked? Maybe ;p) provided the amp sounds as good as he says it will. I told him that I will listen to it and decide if I like what I hear and if I do then I will pay him the balance... if not then we'll work it out and he agreed.

Edit: He just called me up and asked for the payment today. I did promise to pay it when given a tracking # so I will stand by my word. He swears that it went out so hopefully this is the case.
post #805 of 1953
All this time I thought This thread could only have one of two conclusions. Mikhail would put his nose to the grindstone or loose most of his headphone amplifier buisness and now I realize I was completly wrong about this whole thing. The last few pages have demonstrated to me that Mikhail was never the problem. He is continually enabled by people who are willing to put up with exausting amounts of abuse from him and keep on comming. And Here I thought all of this shenanigans brought out into the open would force his hand and that is why I have been foaming at the mouth in this thread the whole time. I now realize the entire time I was doing this, most of the people in this thread wanted the opposite, they wanted others to continually offer positive spin no matter the circumstances as to feed the illness that makes someone purposely go through these ordeals with Mikhail. I really dont know if I should salute SP customers for going through so much for a headphone amplifier when we all know other nice amps are out there or if I should feel sorry for you guys? I think I will go with both since I am personally not capable of dealing with something as fustrating as dealing with Mikhail. Also, because even when you give him months for a few hours work some of you have received damaged goods, lies, disrespect, and indifference from Mikhail. Good Luck to outstanding and future customers.
post #806 of 1953
Quote:
Originally Posted by olblueyez View Post
All this time I thought This thread could only have one of two conclusions. Mikhail would put his nose to the grindstone or loose most of his headphone amplifier buisness and now I realize I was completly wrong about this whole thing. The last few pages have demonstrated to me that Mikhail was never the problem. He is continually enabled by people who are willing to put up with exausting amounts of abuse from him and keep on comming. And Here I thought all of this shenanigans brought out into the open would force his hand and that is why I have been foaming at the mouth in this thread the whole time. I now realize the entire time I was doing this, most of the people in this thread wanted the opposite, they wanted others to continually offer positive spin no matter the circumstances as to feed the illness that makes someone purposely go through these ordeals with Mikhail. I really dont know if I should salute SP customers for going through so much for a headphone amplifier when we all know other nice amps are out there or if I should feel sorry for you guys? I think I will go with both since I am personally not capable of dealing with something as fustrating as dealing with Mikhail. Also, because even when you give him months for a few hours work some of you have received damaged goods, lies, disrespect, and indifference from Mikhail. Good Luck to outstanding and future customers.
Great post, could not agree more. It's actually quite comical, I have been coming back to this thread every couple of months and still the same nonsense.
post #807 of 1953
I do hope everything will get better for Tom. I believe Mikhail is planning to make it better, but then again, we can only wait and see. Luckily I have found a local tech who is great at troubleshooting tube amps, so I have no problem of buying a used SP amps. When my SDS-SE stop working 6 months ago due to bad diodes I didn't want to send it in to Mikhail. It costed me $45 for an hour repair work. Mikhail reimbursed me the repaired cost afterward.
post #808 of 1953
Quote:
Originally Posted by Voltron View Post
People can flame away, but Mikhail is more like an artist than a scammer. A lot of Mikhail's problems stem from this very characteristic of being inspired and creative and unable to think like a businessman.

I have been through this drill with him and it can be frustrating, but people not willing to go along for the ride should say so up front. If Dan had told Mikhail to limit his repair and upgrade to X and Y and nothing else, then this would not have happened. What Dan did, and I did, and others on the high-end custom side of his business have done, was to be less than exact on the approved project and then to go along to some extent with his flights of fancy on improvements, experiments, etc. In my case, he went WAY farther than discussed and put in lots of time and money that I refused to pay for in total. We worked it out, and I have a beautiful amp as a result.

This observation is neither a claim that all people with custom orders have acted in this manner, nor an excuse for Mikhail's conduct. I just think all of this "fraud" "scam" "theft" "illegal activity" talk is misplaced based upon knowing and dealing with Mikhail for the last 3+ years.
Certainly both the detractors and defenders have gone to extremes to make a point and scam artist or accusations of larceny are over the line but to blame the customer for not limiting the repair in my view is equally extreme. If I ask someone to fix something they manufactured generally I expect that they would review the damage and issue an estimate. The customer should not have to explicitly limit the extent of repair or warn the builder not to add additional upgrades. A responsible business would offer the upgrades and price prior to doing said work. In both your case and Dan's case this was not done and the consumer was left with a rather awkward choice. No consumer should have to explicitly limit work done when they ask for a simple repair. While I do agree Mikhail has a great imagination and this has led to some really wonderful amps that have left their owners very satisfied this business practice shouldn't continue. Until he alters his business model or lack there of he leaves himself open to this public scrutiny.

I really like Mikhail and it has been a pleasure each and every time I have talked with him. His MPX3se is one of my favorite amps along with some of his one offs. I just wish he could find a way to communicate better with the people that have given him his trust. You and others have found a way to get over the unpleasant experience but others in the same situation may not.

Dan best of luck was this the amp or headband that was sent out?
post #809 of 1953
The headband:

Status: Acceptance

Your item was accepted at 10:43 PM on December 12, 2008 in DENVER, CO 80217. Information, if available, is updated every evening. Please check again later.

Looks like something was shipped for reals. Hopefully I'll have it in my hands Monday or Tuesday. I'll take some pics when I have it
post #810 of 1953
Quote:
Originally Posted by Icarium View Post
The headband:

Status: Acceptance

Your item was accepted at 10:43 PM on December 12, 2008 in DENVER, CO 80217. Information, if available, is updated every evening. Please check again later.

Looks like something was shipped for reals. Hopefully I'll have it in my hands Monday or Tuesday. I'll take some pics when I have it
Looks like it's for real. IIRC, "Acceptance" means that the package is with the local shipping/distributions center.
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