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Where is Singlepower? Where is Mikhail? - Page 52

post #766 of 1960
Well he sent me an email saying to expect the other email that includes invoice/timeline/whatever tomorrow morning. I guess I'll let him have that and see if he follows through. If not then it might be time to tell him to deliver on that and then follow through with it or buy my amp.
post #767 of 1960
Quote:
Originally Posted by n_maher View Post
I can't help but agree with nums on this one, it doesn't seem at all in your best interest to pursue replacement or repair given the ringer that you've been put through for the last several months. I'm hoping, really hoping, that you paid for this via CC and can go down that road if necessary.

This sucks, and I mean really sucks, even for folks who've never done business with Mikhail.
I'd definitely go this route. I'd be absolute livid if I was out the amount of money Tom invested in this amplifier.
post #768 of 1960
Quote:
Originally Posted by Icarium View Post
Well he sent me an email saying to expect the other email that includes invoice/timeline/whatever tomorrow morning. I guess I'll let him have that and see if he follows through. If not then it might be time to tell him to deliver on that and then follow through with it or buy my amp.
what makes you think he will buy your amp from you if you are not satisfied?
post #769 of 1960
First of all to tom hankins and Icarium (and others I haven't listed) I'm sorry for your troubles with SP. I hope things get resolved fairly and soon!

Here's my take:
----------------------
I hope this post informs those that are 'thinking about' sending their amp back this winter for repairs or whatever.

I've shipped my MPX3 SE to the SP Audio address for repairs and here's an extract from my UPS tracking:
Bits of detail have been censored of course.

Code:
XXXXXXXX, CO,  US 12/08/2008 11:56 A.M. 
THE RECEIVER IS ON A HOLIDAY. DELIVERY WILL BE ATTEMPTED WHEN THE RECEIVER RETURNS

XXXXXXXX, CO,  US 12/05/2008 12:10 P.M. 
THE RECEIVER IS ON A HOLIDAY. DELIVERY WILL BE ATTEMPTED WHEN THE RECEIVER RETURNS

XXXXXXXX, CO,  US 12/04/2008 1:11 P.M. 
THE RECEIVER'S LOCATION WAS CLOSED ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE

12/04/2008 5:27 A.M. OUT FOR DELIVERY

12/04/2008 1:48 A.M. ARRIVAL SCAN
Is he on a holiday already?
post #770 of 1960
Quote:
Originally Posted by jp11801 View Post
what makes you think he will buy your amp from you if you are not satisfied?
Dunno, but he has bought other peoples' amps before though under various different circumstances. I might as well give it a shot. I don't know that he has the cash available to do so anyways.

I have some other more extreme courses of action like flying out picking it up and having one of the others who have offered to repair it help me out with that.
post #771 of 1960
It's too bad that the customer service is so bad, as I've heard too many excellent things about his amps...
post #772 of 1960

Here Ya Go...

Quote:
Originally Posted by tyrion View Post
Found this on Audioasylum:

Shady Lane


I don't know if anyone knows whether Mikhail is an officer of the corporation unless they have access to information that is not on the Colorado Secretary of State website which has his wife as the Registered Agent but no other information. I am not a Colorado lawyer but it would seem to me that Mikhail is likely (don't know for certain) an agent or at the very least an apparent agent of Singlepower, Inc. with at least the apparent authority to bind Singlepower, Inc. It's also possible he is an officer of the company that would have actual binding authority for Singlepower, Inc. I would venture a guess that a contract in Colorado can be oral. It's also possible that purchasers have enough documentation to constitute a written contract but again, this is determined by Colorado law. The likelihood of finding an attorney willing to take these cases is low. I don't believe this situation would be the subject of a class action but again, I do not know Colorado law. Small claims court may be an option for anyone living in Colorado.

Gradofan, please don't post anymore legal opinions.
Mikhail is not an officer - period! I know from discussions with him!

Here's the info you need to file your complaint - if its current:

Colorado Secretary of State - Session Timeout

Mine are not opinions!
post #773 of 1960
Quote:
Originally Posted by Gradofan2 View Post
Mikhail is not an officer - period! I know from discussions with him!

Here's the info you need to file your complaint - if its current:

Colorado Secretary of State - Session Timeout

Mine are not opinions!
So you are taking the word of the guy that you want to sue in terms of whether he is an officer or not. As, I've said, it probably doesn't matter whether he is or isn't an officer. Your posts have been removed because you have absolutely no idea what you are talking about. If you post again with your opinions, theories about bringing a claim against SP, there will be action taken.
post #774 of 1960
...and to think that neilvg felt some remorse for starting this thread

He has probably saved Head-Fi members 10's of thousands of $$$ because of this thread.

I feel that Tom's package is the last straw. It appears to be a blatant abuse of taking member's money in advance.

I know that Head-Fi meets are open to all members and friends who wish to attend, but I believe a mandate should be applied, that Mikhail cannot attend any meets including the National (in which he pays no fees and has the ability to take future orders).

His business practices are the antithesis of our credo here at Head-Fi and should not be supported in any way, shape or form.

I hope that all members that have money and product outstanding with Singlepower eventually have a happy ending somewhere in their future, but based upon Tom's recent delivery, I fear for you.
post #775 of 1960
Maybe you two mods should get your act together because Mike is telling gradofan2 to stop posting legal opinions and theories about claims against SinglePower in the post immediately prior to Aaron accusing SinglePower of criminal activity and calling for the community to shun the company and ban it from meets. So which is it? Is this thread supposed to be open season on unfounded legal theories, claims, and accusations, or is it for factual statements about what is going on with SinglePower customers?
post #776 of 1960
I really don't know what you guys are trying to do. It almost seems like you are try to muscle out Singlepower through negative prostelyzation. Some might not have had the privilege of hearing his amps and some might have. I put these amps at the very top of the scale in forms of sound quality, build quality and pushing the envelope for new and inventive ways to do the craft. I'm sorry but I think this is a mistake. Some of you guys don't even have money outstanding and you are calling for legal action.

I have had several issues with deliveries but Mikhail always ends up calling and making up for it. If I get too down, I put on my headphones and it all melts away. I understand the anger and frustration personally but this thread has gotten out of control.

If you think that waiting 1 month or possible 6 months to a year for one of the best headphone amps in the world then maybe you should go for one of the mass produced Chinese amps and stop complaining. Most if not all of the other HP amp manufactures won't allow 15 "upgrades" to the standard model. They offer between 15-20 (at the most) different models and they are standard.

Frankly, I'd like to upgrade in the future and I would prefer it if Singlepower is still around.

Just my $.02
post #777 of 1960
I agree I would like Singlepower to stay around and I hope that is the outcome. I would like to see some more positive signs that we are moving in that direction though.

Anyway here's an update on my end:

He did follow through with sending me an email:

"I'll give you a call shortly, but this is what's been done:

Replaced transformers and power supply components including the
regulators.

Replaced the digital display power supply and incorporated it into the
umbilical.

Updated the entire circuit with higher power settings on the output
circuits and replaced two of the amplifier boards with new units.

Replaced the headband tension bars with new aluminum milled braces.
I've also installed a new hybrid battery PS component for testing and
I've been listening to the battery unit. It's just awesome. I can
complete the battery supply and have it completed within a 10 days. I
think the benefit from the battery supply is excellent.

Base upgrades and replacements total $1750. I'll call you to discuss."

We talked extensively after on the phone (~20 minute conversation). I will give Mikhail credit for being on the ball with communication. My first concern was the 1750.. it was a lot higher than expected, but I suppose not entirely out of line for repairs and upgrades on two items given the high original prices on both items. But compounded by the delays and missed deadlines I am not entirely committed to paying that full amount esp since it was not represented to me up front. We'll see though...

Either way my second concern was timeline. He tried to sell me on this battery thing again and I asked if that was part of the 1750 and reiterated that I am not interested esp since money is somewhat of a concern. Apparently though he already installed it and is tweaking it right now and it is a toss up whether or not it'd be faster to complete it or take it out.

I told him I'm pretty unwilling to pay for it, but I do want it back asap... maybe I can be convinced to pay for it down the road after I've heard it, but currently I am skeptical.

He said by Christmas he feels is realistic and I told him I'll give him until first week of January because I want him to do a good job and there is no way I will pay for anything that I am not satisfied with esp in light of the Tom thing.

I also told him to get me my headband asap like today since its done and should be relatively easy to pack and I would pay him 500 dollars of the outstanding balance. He asked for the end of the week and I agreed, but I would go a little nuts on him if he breaks this final deadline. I told him this is a big and important step for him to regain my confidence and make me a happy customer. He said he understood and would not let me down.

We will see
post #778 of 1960
Doesn't it sound a little odd that he adds upgrades without confirming that you'll pay for it in the first place? I really don't understand that kind of business practice. It's like the customer has absolutely no control over what he does when he gets his hands on it...
post #779 of 1960
Quote:
Originally Posted by Gollie View Post
I really don't know what you guys are trying to do. It almost seems like you are try to muscle out Singlepower through negative prostelyzation. Some might not have had the privilege of hearing his amps and some might have. I put these amps at the very top of the scale in forms of sound quality, build quality and pushing the envelope for new and inventive ways to do the craft. I'm sorry but I think this is a mistake. Some of you guys don't even have money outstanding and you are calling for legal action.

I have had several issues with deliveries but Mikhail always ends up calling and making up for it. If I get too down, I put on my headphones and it all melts away. I understand the anger and frustration personally but this thread has gotten out of control.

If you think that waiting 1 month or possible 6 months to a year for one of the best headphone amps in the world then maybe you should go for one of the mass produced Chinese amps and stop complaining. Most if not all of the other HP amp manufactures won't allow 15 "upgrades" to the standard model. They offer between 15-20 (at the most) different models and they are standard.

Frankly, I'd like to upgrade in the future and I would prefer it if Singlepower is still around.

Just my $.02
I dont think condoning his lying is going to help the situation, that is how things got the way they are right? Personally I just think he is not interested in doing head amps any more and all the forgiveness in the world cant change that. He has to want to do it, and its obvious he doesnt want too. He has made it perfectly clear that not having buisness is a non issue for him. How can Head-Fi members fix that for him? Should 100 of us go to therapy sessions with him? Some things just cant be fixed and I know its a shame. I know everyone hates me because im the SP basher but Im really sorry about Toms amp and really wish that had not happened. I have a Raptor and it is a big deal to me and so I can imagine how 6 grand down the tubes would feel and it stinks. I just want to close with this, everyone has read about the experience Tom had with Mikhail and I think people who still have hope for SP need to ask themselves if they really want to do buisness with someone who treated other members that way? I know I dont, no matter what his stuff sounds like. Just my 2 cents.
post #780 of 1960
Quote:
Originally Posted by foo_me View Post
Doesn't it sound a little odd that he adds upgrades without confirming that you'll pay for it in the first place? I really don't understand that kind of business practice. It's like the customer has absolutely no control over what he does when he gets his hands on it...
I'm not a fan of the practice myself, but it happens. It would probably be beneficial for him esp in keeping deadlines on track if he stopped doing that, but we'll see how much I like the end result I guess.
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