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Where is Singlepower? Where is Mikhail? - Page 17

post #241 of 1953
Quote:
Originally Posted by tom hankins View Post
Didnt you tell Mikhail to hold off shipping until you saw the pictures of the upgrades? Didnt you get those pictures quite some time ago? I thought you had told Mikhail to hold off shipping the amps even though they have been complete for a while?
I received some blurry closeup photos. Nothing indicated that the amps were completed and ready to ship.
post #242 of 1953
i noticed that the single power information is no longer listed on the moon-audio website.
post #243 of 1953
It is still hosted there, but the link to it has been removed.
post #244 of 1953
Quote:
Originally Posted by Rob N View Post
We need pics and info when it arrives!!
He screwed me again.
He scheduled the pickups be never shipped them. I wish I would have done all of my payments by credit card. I would cancel my order, get all my emails together, and try to get my money from the CC company. As it is $3500.00 of what I sent was by check. I doubt I will ever see any of that again.
post #245 of 1953
Quote:
Originally Posted by tom hankins View Post
He screwed me again.
He scheduled the pickups be never shipped them. I wish I would have done all of my payments by credit card. I would cancel my order, get all my emails together, and try to get my money from the CC company. As it is $3500.00 of what I sent was by check. I doubt I will ever see any of that again.
Damn, sorry to hear this. As a singlepower gear owner, it pains me to hear of your situation (and that of others.) I do not think a company can survive for long in this situation. I do hope somehow Singlepower/Mikhail can by some sort of magic come together at the end and find a biz model that works for them.
post #246 of 1953
Quote:
Originally Posted by tom hankins View Post
He screwed me again.
He scheduled the pickups be never shipped them. I wish I would have done all of my payments by credit card. I would cancel my order, get all my emails together, and try to get my money from the CC company. As it is $3500.00 of what I sent was by check. I doubt I will ever see any of that again.
Has he actually got the amp ready to go?
post #247 of 1953
Quote:
Originally Posted by Rob N View Post
Has he actually got the amp ready to go?
I know this was directed to Tom, but having been in his shoes and those of Neil (being screened by phone):
Honestly, the issue is that after a while one doesn't know what to believe, given the lack of response or false promises. Whether "almost ready" or it is "ready to ship" means anything or it is just a desperate measure to keep you hanging. That is the exasperating thing.
post #248 of 1953
Quote:
Originally Posted by Rob N View Post
Has he actually got the amp ready to go?
So he has said, time after time. To tell you the truth I dont think Mikhail ever even started to build the amp until I started complaining to him a few months ago. This is my third high $$$ amp and WITHOUT A DOUBT the last time I ever do anything with SP. I have caught, and called him out, on lie after lie.
Like I said before....I wish I had done the whole purchase on my CC.
My advice to anyone who might be thinking about dealing with SP is to pay nothing up front. And if you do, pay as little as posible and only with a CC.
Document all transactions with email.
My next step is to contact the CC company, and the attorney general of Colorado and see if I have a chance of recovering any of my money.
Being a repeat customer, and huge fan of SP in the past, this has been a hard pill to swallow.
This is without a doubt the worst experience I have had in over 30 years of buying and selling in the audio hobby.
post #249 of 1953
Yikes. I wish it was the case where the tracking didn't update in a timely manner. You have my sympathy. =/
post #250 of 1953
Wow....

I guess that I was lucky to buy used. I had my recent issues with my ES-1, but there was no way that I was sending it in with this environment going on with Mikhail.

Buy used SP is my mato....

Cheers,
post #251 of 1953
Quote:
Originally Posted by tom hankins View Post
He screwed me again.
He scheduled the pickups be never shipped them. I wish I would have done all of my payments by credit card. I would cancel my order, get all my emails together, and try to get my money from the CC company. As it is $3500.00 of what I sent was by check. I doubt I will ever see any of that again.
UPDATE:

One week later (7-19)

SP called last night. My amp is done and will be shipped early next week so that it will arrive on next Saturday when I can be home. I've noticed that 2 head fiers received their amps this week.

Bill


Tom,

It appears that this thread has not helped SP improve its business practices and the accuracy of its representations, as so many of us had hoped.

For several months, I've been holding back from detailing my SP experience. Since last Nov, I've been out of $11,000 when an amp was shipped (ordered in Sept). It did not have the upgrades I ordered. It died in a couple a weeks. It sits in a spare bedroom as a useless paperweight.

Since then, promise after promise, delay after delay, "next week" after "next week." SP once again committed to send the new amp last Wednesday. But it also promised to ship it last April, and many times since. The doorbell has not rung. No tracking number has been received.

It's been 10-plus months of utter frustration. Mikhail is very nice to talk with, and an apparent "wiz kid", but in my 54 years on this planet, I've never experienced such treatment. Why is it so difficult to spend so much money? Why can't SP be upfront with customers?

This a.m., I sent an e-mail to SP. The time has come to resolve the matter!

Good luck, Tom.

Bill
post #252 of 1953
Quote:
Originally Posted by Kang View Post
Tom,

It appears that this thread has not helped SP improve its business practices and the accuracy of its representations, as so many of us had hoped.

For several months, I've been holding back from detailing my SP experience. Since last Nov, I've been out of $11,000 when an amp was shipped (ordered in Sept). It did not have the upgrades I ordered. It died in a couple a weeks. It sits in a spare bedroom as a useless paperweight.

Since then, promise after promise, delay after delay, "next week" after "next week." SP once again committed to send the new amp last Wednesday. But it also promised to ship it last April, and many times since. The doorbell has not rung. No tracking number has been received.

It's been 10-plus months of utter frustration. Mikhail is very nice to talk with, and an apparent "wiz kid", but in my 54 years on this planet, I've never experienced such treatment. Why is it so difficult to spend so much money? Why can't SP be upfront with customers?

This a.m., I sent an e-mail to SP. The time has come to resolve the matter!

Good luck, Tom.

Bill
There are three of us in this area that are friends and all of us are owed something from Mikhail. My $6K, another friend has almost $4K, and another spent $500.00 on tubes that didnt work. We are thinking about flying to the July 26th Singlepower headphone meet if our orders are not shipped by then, and trying to recover some of our losses. Maybe you should think about joining us?
post #253 of 1953
Quote:
Originally Posted by mikeymad View Post
Wow....

I guess that I was lucky to buy used. I had my recent issues with my ES-1, but there was no way that I was sending it in with this environment going on with Mikhail.

Buy used SP is my mato....

Cheers,
you think buying used is a bullet-proof shield between you and SP? What if your amp breaks and needs fixing?

I think the value of SP amp whether used or new will go down..way down...mostly the depreciation will be based on perceived and actual risk in dealing with SP.
post #254 of 1953
Quote:
Originally Posted by chesebert View Post
you think buying used is a bullet-proof shield between you and SP? What if your amp breaks and needs fixing?

I think the value of SP amp whether used or new will go down..way down...mostly the depreciation will be based on perceived and actual risk in dealing with SP.

Build quality and sonics have never been an issue with me. If you do need work done on an amp, just take it local. No big deal.
But anyone thinking about custom work, bought new...let the buyer beware.
post #255 of 1953
Quote:
Originally Posted by tom hankins View Post
There are three of us in this area that are friends and all of us are owed something from Mikhail. My $6K, another friend has almost $4K, and another spent $500.00 on tubes that didnt work. We are thinking about flying to the July 26th Singlepower headphone meet if our orders are not shipped by then, and trying to recover some of our losses. Maybe you should think about joining us?
Where's the popcorn?

C'mon Mik, pick it up. Your product is better than this. A lot of newbs are reading with dropped jaws.
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