I have to say that I don't agree with the "Only SP owners should comment" idea. I think that, if only SP owners were commenting, they would still be telling each other "It's all right, things will get better" because 90% of them haven't had any problems. I think the gradual movement towards "Maybe I should be doing something about this" was directly due to the non-SP owners screaming "What the %$^* are you guys thinking, you can't let him treat you like this!".
Just to be clear, I'm not saying that there should be NO commentary from non-SinglePower customers. I'm just saying that, for the thread to be meaningful, there should be much more commentary from SinglePower customers than not. That commentary could be good, bad, or indifferent...but it's a lot more meaningful to hear that from someone with actual experience with the company in question.
Sometimes folks will pile on with the intent to stir it up. That's OK to an extent. When it becomes a bunch of non-customers bitching about a vendor, well, how much value is there in THAT?
That's what I meant to say.