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Practical Devices (MaxAmplitude)

post #1 of 2
5/30/08 at 12:54pm
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I recently purchased a XM5 from James at Practical Devices. And I am very satisfied with the level of customer service I received. When a problem came up James took care of it with a high level of integrity and concern for my satisfaction. You can buy from him with confidence.
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post #2 of 2
3/29/10 at 9:32pm

Practical Devices

I bought an XM5 last August. After reading a number of posts on rolling the opamps, I placed an order last month with XM5 for their opamps kit. It arrived quickly, carefully packaged, with clear instructions.

As well, I had an issue come up recently with my amp. I emailed the company and James responded. He offered to pay for shipping to send the amp back for repair, if needed. He even emailed me the pre-paid shipping label. Instead, at my request we have been exchanging emails in an effort to be sure a repair is needed before I send away the amp.

Great service from my point of view. Thanks, James.
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