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Headamp communication issues? - Page 2

post #16 of 85
4/9/08 at 8:49pm
Thread Starter 
I have heard from Justin, and he has confirmed that he is a VERY busy person right now.

I look forward to enjoying his quality amplification on my K-701's.

Warmly,
Michael
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post #17 of 85
4/9/08 at 9:07pm

Yes...

Quote:
Originally Posted by Michael K-701 View Post
I have heard from Justin, and he has confirmed that he is a VERY busy person right now.

I look forward to enjoying his quality amplification on my K-701's.

Warmly,
Michael
Yes... apparently his products are just too popular.

I contacted him today re: a GS-1... and... he responded within 2 hrs - no problem. And... he alerted me that he's got about a 6+ week backlog, before he could get to my GS-1.

So... it doesn't seem to be another "Shellbrook" kind of situation after all.

Just great products that are too much in demand for his small shop to manage very quickly.
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post #18 of 85
4/9/08 at 9:59pm
Quote:
I contacted him today re: a GS-1... and... he responded within 2 hrs - no problem. And... he alerted me that he's got about a 6+ week backlog, before he could get to my GS-1.
Do you know if Justin actually has the enclosures yet? He's been waiting for them for some time now.
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post #19 of 85
4/10/08 at 9:20am
yeah same story, I ordered and paid AE2 a week ago and sent few emails about shipping address but no reply or confirmation.
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post #20 of 85
4/10/08 at 12:39pm
Quote:
Originally Posted by Gradofan2 View Post
I contacted him today re: a GS-1... and... he responded within 2 hrs - no problem. And... he alerted me that he's got about a 6+ week backlog, before he could get to my GS-1.
Out of curiosity, when did you order your GS-1? I ordered mine back on January 17 and haven't had any contact from him yet.
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post #21 of 85
4/10/08 at 3:20pm

Well...

Quote:
Originally Posted by iPodschun View Post
Out of curiosity, when did you order your GS-1? I ordered mine back on January 17 and haven't had any contact from him yet.
Well... I didn't actually order it yet. He advised me that he wasn't taking deposits for it now, since he has a 6 week backlog.

Wow... Jan 17 is a long time... especially if he hasn't responded to you in all that time.
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post #22 of 85
4/10/08 at 4:11pm
Clearly, it would be better for all of us if Justin could clone himself...twice.
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post #23 of 85
4/10/08 at 4:16pm
justin should consider doing what craig of eddie current does - taking orders and making amps in batches. that seems like a good idea.
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post #24 of 85
4/10/08 at 6:10pm
Quote:
Originally Posted by vcoheda View Post
justin should consider doing what craig of eddie current does - taking orders and making amps in batches. that seems like a good idea.
Or hire someone.
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post #25 of 85
4/10/08 at 8:22pm
Quote:
Originally Posted by vcoheda View Post
justin should consider doing what craig of eddie current does - taking orders and making amps in batches. that seems like a good idea.
He does, the problem is all the batches are Pico
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post #26 of 85
4/10/08 at 9:34pm
On March 1st, I got this email from Justin about the GS-1 I ordered on Dec. 9th. "I should have it ready to ship in 2-3 weeks. Almost have the enclosures finished which is what I am waiting on."

I am not complaining about the waiting time. I just wanted to let you know what Justin told me for your information (I guess my information is over a month old though...).

Quote:
Originally Posted by zotjen View Post
Do you know if Justin actually has the enclosures yet? He's been waiting for them for some time now.
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post #27 of 85
4/11/08 at 12:19am
I ordered(and paid for) a Gilmore Lite on Jan.30th. Yesterday I called Justin to see what was going on with delivery. He answered on the first ring and told me that he would likely be doing some Lites on the weekend and hopefully would have them in mail early next week.
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post #28 of 85
4/11/08 at 12:31am
Wow jan 17. I am February 12.
The only beef that I have with these waiting times, is that you can't keep people waiting without communication. I know that will increase wait time, but it will avoid threads like this that cant be good for the company, and also just put buyers at ease. Also, I dont buy the one man operation excuse. If you can't handle the work load, get someone to help you, even though, that also has a negative effect on us customers by him possible raising the price. I know I would pay an extra 100 bucks to get my product on time and have good communication.
I know us customers posting these post can't help our wait time. :-P
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post #29 of 85
4/11/08 at 9:22am
This is always the case when buying thing from DIY which produce good quality product. Yes, he could get someone to help but he might never satisfied unless he is doing it himself this is how he produce good quality product. Keep in mind that he is taking order from around the world.
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post #30 of 85
4/25/08 at 1:16am
Just an update on my headamp experience.
So I FINALLY got some communication from justin today, but not because he made the effort. I had to call him, again, and he actually picked up!

It was weird, when I told him that I was going to cancel my order, he didn't care. There was no effort to keep my sale and I really felt like I was really unvalued. Even besides that, isnt it weird that he wouldn't try to persuade me? Strange thing is that I might have keep my order if he did. But whatever.

To give hope to some of you ridiculously long waiting gs-1 buyers, he did mention that enclosures would be in within the next week or something like that. Take that as you may.

Happy waiting and lack of communication.
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