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Advice needed... my dog groomer accidently cut my dog. What do I do? - Page 4

post #46 of 68
Quote:
Originally Posted by acidbasement View Post
Man, if I took my dogs to the vet every time they cut themselves, I wouldn't be able to afford headphones. Of course, if I took my dogs to the groomers, I also wouldn't be able to afford headphones, and they'd still roll in every dead thing and pile of dung they came across just to spite me.
Glad to hear you're not suing. Good choice!
now thats a proper dog!
post #47 of 68
I'd go halves on the cost myself. It was an accident after all
post #48 of 68
it sure pushes a primevil button when anything happens bad to a beloved pet! - sry it happened, but i see it as just one of those things that can happen, you take that risk allowing the dog to be groomed by someone else, similar to if you choose to leave your young child with a babysitter - the choice and risks are yours to bare!

i would take her money to pay for what was necassary, but anything like suing and extra charges is bad taste and not called for IMHO

would you like to be sued for a genuine mistake occuring in your profession that was nothing 'major'? - she seems to be up for paying and making ammends for the situation.

hope your doggie feels better and heals soon!
post #49 of 68
I can't believe someone has to make a thread asking this kind of common sense stuff. The OP was there, we weren't. The OP knows if it was really a mistake, we don't. It does kind of sound like the vet was doing a procedure just to do a procedure, but that's just me. There's ointment that you put on wounds to keep them from getting infected.... if it really was just a flesh wound. Which again, the OP knows better than we do.

Whether or not I took my dog back would depend on how it happened. Mistakes happen, and if it was just a mistake and something that left Pixie's head quickly (as the OP describes it), then it sounds about as bad as accidentally taking too much when you clip the claws. It's a mistake, it happens, no harm, no foul.

But we've also had very bad experience with a groom who didn't seem to like dogs much anymore, and the groom was even recommended by the breeder. When we told the breeder, she called the parent of another relative, who confirmed things have gone bad there and he wouldn't be taking his dog back. So then she called the groom and blessed her out, and the woman hung up on her...and then she just called back and continued.

The groom really screwed up there, because while our breeder doesn't have a huge kennel and it's been ages since she's bred a litter, she's very active not just in the Dachshund club, but in the Finnish Kennel Club in general. She's at all the shows, volunteering, helping out, and if there's a groom mistreating dogs, she will tell everyone, and she did.

I wonder if they went out of business. I hope so.

If that doesn't sound like your groom, then maybe it was just an accident. Only the OP knows for sure. But the troll posts from a few of the regular troll types sure were helpful.
post #50 of 68
Try grooming them yourself. My wife does ours. It may not be the best job but at least you know you will take good care of your own dog.
post #51 of 68
Quote:
Originally Posted by Rednamalas1 View Post
snip


Only thing is, my dog is now terrified of the grooming place - so I'm unsure about taking my dog back to that place to groom.
Quote:
Originally Posted by Rednamalas1 View Post
Actually, after the initial yelp, she was running around outside happily with a penny sized hole on her chest (she's a tiny dog - virtually the same size as a Maltese)
Me, on the other hand, is a total wuss - I was basically in tears, about to rip groomer's head off.
I'm sure your dog will get over it. Otherwise, there's always pet therapy
post #52 of 68
Dogs don't think like people. If the dog is happy to see the groomer, then it's ok. If the dog is nervous about that, I'm sure the dog will be open to bribes.

If it gets dangerous, then you know the answer.
post #53 of 68
^

Agree. Bribes work wonderfully on our hairy pals.

Our dogs are so conflicetd when it comes to going to the Vet. On one hand they get treats, on the other hand they have a stranger poking and prodding them. You can see the confusion in their eyes
post #54 of 68
4 pages...
post #55 of 68
Quote:
Originally Posted by n_maher View Post
4 pages...
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post #56 of 68
Just get a new dog. Is it still under warranty?
post #57 of 68
^

It has now been damaged by the owner. A refund or exchange will be difficult.
post #58 of 68
Sue him/her.
post #59 of 68
Quote:
Originally Posted by krmathis View Post
Sue him/her.
x2...I am sure the groomer got insurance; if not don't sue.
post #60 of 68
Quote:
Originally Posted by The Monkey View Post
Just get a new dog. Is it still under warranty?
Quote:
Originally Posted by fordgtlover View Post
^

It has now been damaged by the owner. A refund or exchange will be difficult.
Quote:
Originally Posted by krmathis View Post
Sue him/her.
Yes, I agree. Sue the groomer because your item is now in a condition that he manufacturer won't accept for a refund.
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