Feedback for Animal Mother(Animal Audio)

Bought some rp-21s. Arrived in perfect condition, just as described...they sound great. Shipped fast too. Perfect!

I did a straight up trade with Shane. He was easy to deal with and shipped out his stuff sooner than expected. No problems here!

Bought a Corda Headfive from him. Initial delay in shipping, but he more than made up for it. Good seller.

Bought a P2 from him. I could not pay on time due to paypal, but he an I worked a way around the problem. I would buy from him again.

Sold him some CD's. Payment was prompt and communication was great. I'd gladly do business with him again.

Bought a Little Dot amp from him. Slight initial delay in shipping, but overall, I am quite satisfied with the transaction. Would do business again.

Bought a pair of Used DT 770 Pro 80 Ohms from him. Shipping was fine and communication was fine but phones did not come in condition advertised. Have sent a PM to him and will update based upon response.

Responded and am working on a solution.

Solution in progress very very pleased with Animal Mothers willingness to help fix the problem.

Still waiting response from Animal Mother about pre-agreed solution.

Try not to mis quote.

I bought the DT 770's from Animal Mother. He then sent them. They came smelling very badly of smoke. I contacted him and offered to send them back for a refund. he said no. Then said What about new pads as they are what reek the most. he said wash them and then he would offer new pads if they still smelt. I washed them they still reak.


Originally Posted by Animal Mother

You could try washing the pads first, and if it still smells then I will send you the money for new pads.

Originally Posted by DanTheMiataMan

The phones came but they smell like they came from a smokers home. The ad said Smoke Free. Also the like locking system to keep the phones at a set height is like 50% broken when sitting on my head they fall down sometimes. I assume that can be fixed so its not that big of a deal but they reek of cigars or cigarette smoke and that is kinda annoying when the ad says "Smoke Free Home".

Originally Posted by Animal Mother
My home is smoke free and so am I, so as to how they smell like smoke is beyond me. As to the issue of the headphones no staying in place, thats never happened to me before. I'm sorry that you are not satisfied with the headphones, if there is anything I can help you with just let me know.

Originally Posted by DanTheMiataMan
The smell comes from the headband and the pads the most. Id either like to ship them back for a refund or least 25 dollars back to buy new pads so they dont smell as bad. If either of these seem to be out of question are there any things you feel are in question.

Originally Posted by DanTheMiataMan
After a wash the pads still smell of something awful. I've let the cans sit for a week and also washed the pads and everything still smells really funky.







He then didnt respond for 5 days. The next message i sent was this


Originally Posted by DanTheMiataMan

"Not to sound like a jerk but By Monday if no response has been made back to how we will settle this situation I'm going to make a Paypal dispute. I wont lie you have a 99.9% chance to win with Paypal as they only guarantee that the package made it not as to the contents of the package if not sold via ebay. I was hoping to settle this within just the PM system but I have not had a reply in 4 days from the first PM i sent about having washed them and them still smelling horrid."



he then sent me this

"I honestly don't see how the head pads still smell after washing them, personally I feel like I'm being taken advantage of and I don't like it. Another thing, do not threaten me with a fraudulent claim, as I will will forward this message to paypal. I used paypal's shipping system to ship the package and have a tracking number. Have a nice day."


It wasn't a threat as I had not been contacted in 5 days i was saying that if there was still lack of response i would make a claim. I also stated that a claim would do me little good and that if i made a claim paypal would prolly side with him. Due to Animal Mother unable to settle this like adults it seems I will have to make a PayPal Claim.

I have Turned it to a Paypal Claim and have posted the original for sale thread and all Pm's to Paypal. Also note that Im only concerned with the smelly pads not with the fact it was missing the 1/4th adapter or the fact that the phones dont stay in place and sometimes slide to a bigger size when sitting on my head. He has turned down me shipping the phones back for a refund and also after agreeing to new pads has now decided to not do that.

And like i Stated above PayPal has sided with him as unless sold via Ebay they dont guarantee what condition the item comes in just the fact that the item made it there.

"Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund."


Sad to see this couldnt be settle like adults but I would recommend not dealing with Animal Mother unless the condition of the item is New in Box. I'd also expect more from a Member of the Trade.