My 1-year-old SR-71 started to act up and "brown out" a bit. Tried new batteries, tightening the thumbscrews, but the problem still persisted. Ray took it in no questions asked (it is still within warranty, of course) and had it shipped back to me as good as new in just a couple of days. Thanks, Ray, for the great service, and the great amp.
Join Now
Be a part of the community.
It's free, join today!
Related Forum Threads
- RSA Portables: You Rate Them!!! Last post on 1/27/11 at 8:38am in Portable Headphone Amps
- Ray Samuels Portable Amps, please Help!!! Last post on 2/7/10 at 1:30am in Portable Headphone Amps
- Most powerful *truly* portable amp? Last post on 5/26/12 at 8:21am in Portable Headphone Amps
- About to purchase a K702 Last post on 9/16/11 at 11:47am in Portable Headphone Amps
- REVIEW: Ray Samuels Audio Dark Star solid state headphone amplifier Last post on 2/12/12 at 7:03am in High-end Audio Forum
Related Articles
-
Headphone Impedance
Edited on 12/9/11 | Contribute to this Article
Recent Reviews
-
Synopsis: The Aurisonics AS-1b is a very nice custom-fit monitor with a sound tuned for the needs of professional musicians performing on stage. It gives the listener a mid-centric sound that...
-
HiFiMAN HE400 By now I think most of us are familiar with the history behind the HiFiMAN HE-series headphones. What started with a single model has grown into a full...
-
I was in Japan and was looking at headphones to buy. I had a cheap budget of about 4000 yen or circa $40. I bought this headphone because it was on sale for $30 and was very good looking. It was...
-
Simply put, these headphones are one the best values in the audio world. They've praised time after time, and I now know why. These are my 2nd pair of quality grade headphones (after the V6),...
-
Hi Guys, this is my second review on a new earphone, just in time that my friend is looking for a good earphone, I was recommend him to look for this Final Audio Design brand. He...
Head-Fi Sponsors
Drop by and thank our partners for helping keep the lights on at Head-Fi!
Props for Ray Samuels
post #2 of 25
2/9/08 at 11:45pm
- GreatDane
- Trader Feedback: +8
-
- offline
- 12,507 Posts. Joined 9/2005
- Location: Virginia,USA
- Select All Posts By This User
Lesson learned: don't take amp into steam room.
Great customer support. Did he state what the problem was?
Great customer support. Did he state what the problem was?
post #3 of 25
2/10/08 at 12:07am
- vcoheda
- Trader Feedback: +5
- High-End Forum Volunteer
-
- offline
- 9,954 Posts. Joined 11/2004
- Location: Westchester, NY
- Select All Posts By This User
ray's customer service is fantastic.
post #4 of 25
2/10/08 at 12:15am
- boomana
- Trader Feedback: 0
-
- offline
- 5,879 Posts. Joined 5/2006
- Location: S Florida
- Select All Posts By This User
Ray is known for his excellent customer service. Your story is but one more example.
post #5 of 25
2/10/08 at 3:24am
- mitchb
- Trader Feedback: +2
-
- offline
- 645 Posts. Joined 5/2007
- Location: Vancouver, Canada
- Select All Posts By This User
I have to say it again. Ray has the best customer service support. He is good at what he does and is a People person.
post #6 of 25
2/10/08 at 5:00am
- Jaska
- Trader Feedback: 0
-
- offline
- 1,972 Posts. Joined 2/2007
- Location: Finland
- Select All Posts By This User
This goes a LONG way in business life. Plus, he's a proud grandfather, and I think that's so cool
. If he can make a baby smile, he can definitely make a Head-Fi customer happy.
. If he can make a baby smile, he can definitely make a Head-Fi customer happy.
post #7 of 25
2/10/08 at 5:23am
- jamato8
- Trader Feedback: +4
-
- offline
- 10,774 Posts. Joined 11/2004
- Location: Tucson, AZ. USA
- Select All Posts By This User
Gas makes babies smile. My kid had gas so bad it wiped out the cockroaches in the house and peeled the paint off the walls.
post #8 of 25
2/10/08 at 5:25am
- Jaska
- Trader Feedback: 0
-
- offline
- 1,972 Posts. Joined 2/2007
- Location: Finland
- Select All Posts By This User
Destined for greatness!
post #9 of 25
2/10/08 at 6:23am
- IPodPJ
- Trader Feedback: +4
- MOT: Bellatone Audio
-
- offline
- 7,486 Posts. Joined 4/2006
- Location: Los Angeles, CA
- Select All Posts By This User
post #10 of 25
2/10/08 at 7:00am
- krmathis
- Trader Feedback: 0
- Head-Fi's Most Prolific Poster
-
- offline
- 35,112 Posts. Joined 1/2004
- Location: Oslo, Norway
- Select All Posts By This User
Yes, Ray's customer service is excellent. Which this story is another example of...
post #11 of 25
2/10/08 at 11:15am
- john_jcb
- Trader Feedback: 0
- This is a customized witticism.
-
- offline
- 5,786 Posts. Joined 3/2002
- Location: Arlington Heights, IL
- Select All Posts By This User
In my opinion I think part of the reason Ray does such a good job with customer service is that the products he sells are built to such high standards. With so few returns he can focus on turning them around quickly. I have the second HR-2 that Ray sold and it has worked flawlessly since day 1.
post #12 of 25
2/10/08 at 11:34am
- Skylab
- Trader Feedback: +41
- Reviewerus Prolificus
-
- online
- 19,580 Posts. Joined 4/2005
- Location: Chicagoland
- Select All Posts By This User
I agree totally. Ray Samuels and Jan Meier are two examples of truly excellent businesspeople, and they are such a pleasure to do business with that it greatly enhances the experience of using their products, IMO. It's so much easier to part with one's money when you feel like there is actually someone standing behind what you are buying.
post #13 of 25
2/10/08 at 11:43am
- decur
- Trader Feedback: +5
-
- offline
- 637 Posts. Joined 11/2005
- Location: massachusetts
- Select All Posts By This User
ray goes the extra mile for you!
ray is top notch!!
ray is top notch!!
post #14 of 25
2/10/08 at 11:52am
Quote:
|
I agree totally. Ray Samuels and Jan Meier are two examples of truly excellent businesspeople, and they are such a pleasure to do business with that it greatly enhances the experience of using their products, IMO. It's so much easier to part with one's money when you feel like there is actually someone standing behind what you are buying.
|
post #15 of 25
2/10/08 at 1:05pm
- wolfen68
- Trader Feedback: +3
-
- offline
- 3,132 Posts. Joined 6/2003
- Location: In-between the Left and Right Drivers .....in WI, US
- Select All Posts By This User
Quote:
|
I agree totally. Ray Samuels and Jan Meier are two examples of truly excellent businesspeople, and they are such a pleasure to do business with that it greatly enhances the experience of using their products, IMO. It's so much easier to part with one's money when you feel like there is actually someone standing behind what you are buying.
|
Return Home
Back to Forum: Headphone Amps (full-size)
- Props for Ray Samuels
Currently, there are 2165 Active Users
(490 Members and 1675 Guests)
Recent Discussions
- › Please recommend some DJ headphones 54 seconds ago
- › Headphones for the gym 1 minute ago
- › Objective 2 Headphone Amplifier (By JDS Labs) 1 minute ago
- › Feedback for Justin's Headphone Modding (jschristian44) 1 minute ago
- › Smartphone + Amp in everyday out of home use: pls share your... 2 minutes ago
- › Is Sansa Clip + really that good?! 2 minutes ago
- › Brief Odac impressions 3 minutes ago
- › Vegan headphones 4 minutes ago
- › ULTRASONE NEW ANNOUNCED HEADPHONE Signature Pro 4 minutes ago
- › The PANASONIC RP-HTF600-S headphones. More fun than the HD650? 5 minutes ago
View: New Posts | All Discussions
Recent Reviews
- › Aurisonics AS-1b by Kunlun
- › HiFiMAN HE-400 by project86
- › Pioneer SE MJ31 by jojexy
- › Grado SR60i Headphones by Smiling Jack
- › Final Audio Design Adagio V by SpringBiscuit
- › Matrix Quattro Dac by shipsupt
- › Sennheiser HD 800 Headphones by DannyRox23
- › Bose OE2i Audio Headphones - White by emceelokey
- › Beyer Dynamic DT 770 Premium 600 OHM Headphones by kungmarten
- › AKG K 550 by JohnnyBlaze554
View: More Reviews
New Articles
- › Comparing headphones: Sennheiser's HD... by Windsor
- › iBasso DX100 FAQ by DoctorHeadz
- › DIY Cable Info and Resources by Pingupenguins
- › Asr Head-Fi Threads Compendium by Asr
- › Headphone Buying Guide by keanex
- › Fostex T50RP modification summary LINKS - wiki by jgray91
- › Comparisons of the LCD-3 and the LCD-2 Rev. 2 by MacedonianHero
- › Posting Guidelines by Currawong
- › Comparisons of LCD-2 Rev. 1 and Rev. 2 by MacedonianHero
- › Membership Levels, Badges and Custom Titles by Currawong
View: New Articles | All Articles
Home | Head Gear | Forums | Articles | My Profile
About Head-Fi.org | Join the Community | Advertise
© 2012 Head-Fi.org is powered by Huddler Tech | FAQ | Support | Privacy/TOS | Site Map
About Head-Fi.org | Join the Community | Advertise
© 2012 Head-Fi.org is powered by Huddler Tech | FAQ | Support | Privacy/TOS | Site Map






