Head-Fi.org › Forums › Equipment Forums › Headphones (full-size) › Ordered from Head-Direct...
New Posts  All Forums:Forum Nav:

Ordered from Head-Direct...

post #1 of 12
1/16/08 at 4:40pm
Thread Starter 
Nevermind
Got a reply just now
very friendly
Reply
post #2 of 12
1/16/08 at 4:45pm
Quote:
Originally Posted by Fachh View Post
I ordered some Yuin PK2's and have yet to hear back from head-direct after 2 emails

What should I do
We received the email at 10:58AM today and replied 3 hours later. Maybe we should do better.
head-direct: The Web Store of HiFiMAN
Reply
post #3 of 12
1/16/08 at 5:06pm
Quote:
Originally Posted by Fachh View Post
Nevermind
Got a reply just now
very friendly
You should change the title of your thread - it is now very misleading.
Reply
post #4 of 12
1/16/08 at 5:07pm
Upgraditis makes everyone too eager IMO. It's like when you order a new pair of headphones or amp and the seller says it will take 10 days to reach you. But regardless of said info, we check our mail/doorstep everyday to "satisfy" ourselves and wonder why it's taking so long.
Reply
post #5 of 12
1/16/08 at 5:07pm
Quote:
Originally Posted by Nankai View Post
We received the email at 10:58AM today and replied 3 hours later. Maybe we should do better.
LOL

Since you're here, how about some updates on HE1.3 'stats? Is remodeling done and shipping estimates?
Reply
post #6 of 12
1/16/08 at 5:09pm
Thread Starter 
I emailed yesterday as well but yeah
my apologies
I was too eager
Reply
post #7 of 12
1/16/08 at 5:13pm
I guess if you ring up and speak to someone you get your answer straight away, it's hard not to expect the same thing with emails (being an impatient customer myself at times ) except with email you can't easily tell if it's being dealt with or ignored, or even spam-blocked.

3 hours is pretty damned good though, I'm just sitting on the fence seeing both sides
Reply
post #8 of 12
1/16/08 at 5:13pm
Quote:
Originally Posted by Jon L View Post
LOL

Since you're here, how about some updates on HE1.3 'stats? Is remodeling done and shipping estimates?
Will do as soon as pictures are ready.
head-direct: The Web Store of HiFiMAN
Reply
post #9 of 12
1/16/08 at 5:21pm
Quote:
Originally Posted by Fachh View Post
I emailed yesterday as well but yeah
my apologies
I was too eager
We are sorry that we can not answer your email yesterday, because we received your purchase order at 5PM yesterday. It was too late that we can not ship it. We just emailed you about your shipping info. Thanks a lot for your purchase and have a good day.
head-direct: The Web Store of HiFiMAN
Reply
post #10 of 12
1/16/08 at 5:37pm
3 hours?!? 0.68 seconds is nearly an eternity for an android! Nankai, you should start utilizing a quantum email system so that we receive your response before we even send a question.
Reply
post #11 of 12
1/16/08 at 6:21pm
Thread Starter 
double post oops
Reply
post #12 of 12
1/16/08 at 6:29pm
Thread Starter 
I was worried because I did not get a confirmation email of any sort after paying the money so I started freaking out

the service otherwise was good

sorry for the post
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Headphones (full-size)
Head-Fi.org › Forums › Equipment Forums › Headphones (full-size) › Ordered from Head-Direct...