I've finally had a chance to do a small amount of business with Blue Jeans Cable while setting up a new computer-based listening area in my house. Living in Finland, perhaps this doesn't make a US-based cable manufacturer the most easy or practical choice, but I quickly discovered that the company is extremely responsive to e-mail requests for custom and international orders. I placed my first order with them for a pair of standard RCA interconnects, and received them very quickly afterwards at minimal shipping cost.
Starting this new headphone-based listening area up from scratch meant that I needed to find a suitable source, and going into the project I made the assumption that whatever source I ended up acquiring would use RCA outputs. As things turned out, however, I ended up buying an Apogee Duet, which uses a breakout cable with female TS connectors. So, I unfortunately had to trouble Blue Jeans Cable with a return/exchange of my RCA cables.
Alan at BJC was extremely courteous and helpful throughout the process of exchanging e-mails regarding connector options, shipping, and payment details. I placed a new order for RCA-to-TRS cables, and went ahead with the payment. I then realized after a bit more study that I should have specified TS as opposed to TRS solder-on connectors to hook up to the Duet, and again had to contact Alan to ask about modifying my order.
To wrap this post up, let me just say that Blue Jeans Cable is a vendor that really cares about getting orders right, and especially about seeing to it that customers are satisfied with their orders, even in cases like mine where both the exchange and the last-minute modification of the replacement order were my own fault. My new cables are set to ship out today, and the Duet is also on its way, so I am looking forward to a nice new listening experience. Thank you Alan and Blue Jeans Cable!
Starting this new headphone-based listening area up from scratch meant that I needed to find a suitable source, and going into the project I made the assumption that whatever source I ended up acquiring would use RCA outputs. As things turned out, however, I ended up buying an Apogee Duet, which uses a breakout cable with female TS connectors. So, I unfortunately had to trouble Blue Jeans Cable with a return/exchange of my RCA cables.
Alan at BJC was extremely courteous and helpful throughout the process of exchanging e-mails regarding connector options, shipping, and payment details. I placed a new order for RCA-to-TRS cables, and went ahead with the payment. I then realized after a bit more study that I should have specified TS as opposed to TRS solder-on connectors to hook up to the Duet, and again had to contact Alan to ask about modifying my order.
To wrap this post up, let me just say that Blue Jeans Cable is a vendor that really cares about getting orders right, and especially about seeing to it that customers are satisfied with their orders, even in cases like mine where both the exchange and the last-minute modification of the replacement order were my own fault. My new cables are set to ship out today, and the Duet is also on its way, so I am looking forward to a nice new listening experience. Thank you Alan and Blue Jeans Cable!
