Quote:
Originally Posted by Currawong 
The problem with pre-amp mode in the Zero, is that, by default, it outputs as a DAC, that is, 100% output when you switch it on. So if you connected it to a power amp, and forgot to switch it into pre-amp mode, you'd have 100% volume. Not great. The other thing, as has been said before is, it's a lottery whether your Zero will fail after you buy it.
As for a HR Micro Stack, if I could afford it, I'd take it any day over a Zero. You're looking at quality made gear vs. cheap and unfortunately un-reliable. It's a pity, as if it didn't have reliability problems, it would indeed be an excellent bargain.
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The truth is, I've sold
45 ZERO (1 '08 and 44 '09) DACs since May 6th. Guess what, none of them was returned. Only 1 unit had a bad green LED and the buyer happened to be able to solder it off for a replacement.
However, I have returned 3 units back to the manufacturer (do the maths, defect rate 6.7%...not too good) because of various sound problems I found when doing my own "QC". But all my customers are happy. Don't believe it? Check out my eBay feedback and DSRs (100% positive feedback and 5.0 score for Item As Described).
I believe the problem with '09 ZERO is not with their design or production. Possibly with their QC or logistics. If any other seller sees this, maybe you will consider testing every unit before you send them out to your buyers

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'09 ZERO is one of my bestsellers and I am confident it will be the same in the coming holiday season.
This post is definitely not an ad. ZERO is not the only brand I am selling and I am not paid by ZERO to say so. These are my personal opinions and I just want everybody know that ZERO is doing their best to make things right and better. And I saw they already did.