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UE Super.Fi 5 from Earphone Solutions - Page 2

post #16 of 20
I purchased from earphone solutions and also returned the Super. Fi 5's, I was charged the restocking fee on their website. I think the idea of restocking fees are more than fair, given they have to carry stock, send them out, and then process them when they come back. If they're used they probably make a loss on them. That sounds like a reasonably high restocking fee given they're unopened, like people have said i'd talk to them. I was happy with their service.
post #17 of 20
Thread Starter 

HAPPY ENDING!!!

Well, I called Earphone Solutions this morning and spoke with "Bob"...explained the circumstance.

Being very cordial, he looked up my order / return and acknowledged that the item was returned unopened.

He credited me back $159.99 ($165.00 - $5.00 s&h), and allowed me to apply the credit toward an order for the upcoming Westone 3's

With this ending outcome...I am pleased
post #18 of 20
Mmmm that is a good ending, I'm glad things turned out well for you. By the way, did he mention anything on when the Westone 3's should be out?
post #19 of 20
Thread Starter 
Quote:
Originally Posted by pez View Post
Mmmm that is a good ending, I'm glad things turned out well for you. By the way, did he mention anything on when the Westone 3's should be out?
Just the standard answer..."by the end of the year"
post #20 of 20
Glad things worked out for you.
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