Originally Posted by bhd812
I agree with the Shipping ems totally. since this person has received money back he has not edited his original feedback as of yet stating that in someways LW has done something to relieve the issue. also when the person states blatantly out right "I would try to make more people know this issue" just reeks of a scam to me.
What his is going to let people know? the company gave him his money back even after he posted private emails in a feedback post as a way to black mail the company into going his way instead of working it out as an adult.
the feedback thread should be taken down on the point the issue is resolved.
if this person really expects to get his money back for the molds then he shouldn't look at LW for this. also the company did not have to give him anything back, name me another iem custom that would be willing to after you order...
I agree with diles reply only from what i seen in the feedback thread posted by the op, it has scam written all over it..and now the money has been refunded yet its still up just shows the op's intentions..at least that's what i read off it.
The reasons behind why i would like to make more people know this iisue are the followings:
1.To share what i have experienced
There is no doubt that this lounge is designed for members to share whatever they face and seek for help when something go wrongly.Now,i would just like sharing my unlucky experience and release my bored mood.
2.To give a reference for other people
Everyone wants things go smooth.In fact,my story can give a reference for othe people who interest in someone's products and also provides a certain level of preparation that they may face such situation.The most importantly,providing some methods to solve it asap.
3.To strive for what i should have
I only got part of the money while they promised me a full refund.However,besides the full refund,i also suffer from a rude reply with somehow "personal attack"by the Livewires.I couldn't help feeling astonished for a company treating their customers like this.It absolutely makes me to convey my unlucky experienced and strive for a fair treating and the most importantly ie. Apology
Giving back the money does not represent the end of the problem but we should cut the root of the problem and learn for it.Improvement is crucial for every company,especially for the new-established company.