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How long for RMA # from UE?

post #1 of 6
10/4/07 at 8:58am
Thread Starter 
Feel free to move this if its in the wrong forum, but how long should I expect it to take to get an RMA number by e-mailing UE?

Is there any faster way of doing it? Should I call them maybe?

It's been about a week and a half and no reply...I miss my headphones =(
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post #2 of 6
10/4/07 at 12:54pm
Quote:
Originally Posted by Fud View Post
Feel free to move this if its in the wrong forum, but how long should I expect it to take to get an RMA number by e-mailing UE?

Is there any faster way of doing it? Should I call them maybe?

It's been about a week and a half and no reply...I miss my headphones =(
That's strange. I've sent my UE's back two times and got the RMA a couple of hours after the RMA request. You should send them another e-mail.
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post #3 of 6
10/4/07 at 1:26pm
Same here, the turn around is usually quick on that. I agree you should contact them again.
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post #4 of 6
10/4/07 at 4:16pm
usually responded within a day..sometimes within an hour, I'd try again or call
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post #5 of 6
10/4/07 at 4:38pm
Don't email them again, call instead!
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post #6 of 6
10/5/07 at 6:51am
Thread Starter 
I've sent them another e-mail, next step is to just call.

Would the turnaround time be any longer if i'm canadian?
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