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Livewires - California Dreamin' - Page 219

post #3271 of 3897
I called them yesterday to check on my order and they answered right away. I think that you just need to keep calling until you catch them in the office. It's a small company and I don't think they staff the office all of the time.

That said, I agree with most of the other comments that unless they address this they are going to start taking a hit on their business. I was originally told that I would get them in about 3-4 weeks, which is about now. When I called yesterday I was told it would probably be another 2 weeks before they were shipped. I don't know why they don't just tell people up front that it's going to take 2 months. Luckily from reading this thread I had low expectations for a speedy delivery.
post #3272 of 3897
Never answering e-mails, not calling back people who left messages and not picking up half the time when people call within office hours is bad customer service no matter how you spin it...
post #3273 of 3897
Hey guys! ^___^
i'm currently having a problem...it seems like there's dust got into the canal portion of my LiveWires. I'm wonder what would be the best solution to clear them out? besides using....Pins....or the wire they've provided...for they do not reach far enough. Or should i just send it back to them for cleaning? ^___^
post #3274 of 3897
Quote:
Originally Posted by Tiyako View Post
Hey guys! ^___^
i'm currently having a problem...it seems like there's dust got into the canal portion of my LiveWires. I'm wonder what would be the best solution to clear them out? besides using....Pins....or the wire they've provided...for they do not reach far enough. Or should i just send it back to them for cleaning? ^___^
Exhale. Place offending earpiece to mouth. Inhale slowly. Repeat till enough suction gently pulls dust out.
post #3275 of 3897
O___0 , wouldn't the dust get into my mouth then? xP
or should i use a vaccum cleaner?
post #3276 of 3897
Quote:
Originally Posted by Tiyako View Post
Hey guys! ^___^
i'm currently having a problem...it seems like there's dust got into the canal portion of my LiveWires. I'm wonder what would be the best solution to clear them out? besides using....Pins....or the wire they've provided...for they do not reach far enough. Or should i just send it back to them for cleaning? ^___^
What wire was included? I didn't get any with my package, or I have overlooked..... What does it look like (other than a wire....)?
post #3277 of 3897
Quote:
Originally Posted by parrot5 View Post
What wire was included? I didn't get any with my package, or I have overlooked..... What does it look like (other than a wire....)?
It's....little plastic piece with a "U" shape wire at one end..and...a little brush on the other end.
like this: http://www.techpowerup.com/reviews/L...aning_tool.jpg
post #3278 of 3897
Quote:
Originally Posted by Tiyako View Post
Hey guys! ^___^
i'm currently having a problem...it seems like there's dust got into the canal portion of my LiveWires. I'm wonder what would be the best solution to clear them out? besides using....Pins....or the wire they've provided...for they do not reach far enough. Or should i just send it back to them for cleaning? ^___^
lol unless you completely broke them I would DARE not take the risk of sending them back use something with some suction to remove it out but definitely not a vacuum cleaner
post #3279 of 3897
Quote:
Originally Posted by hockeyb213 View Post
lol unless you completely broke them I would DARE not take the risk of sending them back use something with some suction to remove it out but definitely not a vacuum cleaner
hehehe , any recommendation on that?
post #3280 of 3897
Quote:
Originally Posted by Tiyako View Post
O___0 , wouldn't the dust get into my mouth then? xP
or should i use a vaccum cleaner?
Quote:
Originally Posted by hockeyb213 View Post
lol unless you completely broke them I would DARE not take the risk of sending them back use something with some suction to remove it out but definitely not a vacuum cleaner
Quote:
Originally Posted by Tiyako View Post
hehehe , any recommendation on that?
Agreed to no vacuum cleaner. Agreed to not sending them back over a mite of dust.

You have my recommendation. Your body takes in and deals with dust all the time but if you are really that concerned about the type of dust you have in your LWs then simply put on a disposable dust mask and suction via your mouth through that. Just go easy - it mightn't take too much suction to gradually get it out.
post #3281 of 3897
I have had the same problem with my livewires, with dust and wax making its way far up the ear canal pipe out of reach of the cleaning tool provided. The best way I found to clean them was to get a small cable tie cut it in half to make it thinner and then put it in each pipe twist and pull back. Be careful not to touch the front of the driver, i don't know if there is any protection there, so be carefull.

Hope this helps steph.
post #3282 of 3897
Thought I'd drop another note here for any musicians planning to use LiveWires.

I played on stage with my LiveWires for the first time yesterday. I had thought they sounded pretty good with my iPod/laptop/etc, but they sounded absolutely unbelievable on stage. Very clean sound, great bass response, and blocked out a considerable amount of stage noise. And of course, they fit great!
post #3283 of 3897
Quote:
Originally Posted by Tiyako View Post
It's....little plastic piece with a "U" shape wire at one end..and...a little brush on the other end.
like this: http://www.techpowerup.com/reviews/L...aning_tool.jpg
Oh oh... I guess they don't include it now? I didn't get the cleaning tool with my order that arrived around Xmas.
post #3284 of 3897
Thx guys for the reply, i will try all method to see which works best and let you guys know!
also , i have another question. I tried to paint the connectors "black" for my LWs....but i have trouble choosing the right type of masking for the connector part...not the cable...and the paint got into the connector which ruined my cable....luckily i have a backup cable....so i'm wondering...any good recommendation? to fully mask and seal the connector? cus the masking tape don't hold strong towards the slipper metal.
Thx alot!
post #3285 of 3897
Quote:
Originally Posted by Tiyako View Post
I tried to paint the connectors "black" for my LWs....but i have trouble choosing the right type of masking for the connector part...not the cable...and the paint got into the connector which ruined my cable....luckily i have a backup cable....so i'm wondering...any good recommendation? to fully mask and seal the connector? cus the masking tape don't hold strong towards the slipper metal.
Thx alot!
I remember someone around here had painted their connectors--maybe with acrylic of some sort?
LiveWires will now coat the connectors themselves if you ask them to, though.
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