Originally Posted by bbird1927
Sent my impressions on 06/08/08, John received them on 13/08/08 (Australia - USA).
Currently, my Livewires is on the way to Australia
Shipped out on 10/09/08, was originally scheduled to be shipped out on 29/08/08 but there was some delay.
Anyway, its still quicker than i expected, heard international orders will take months. Overall, i am very please with John's service.
Will post up pics when i get them next week
Good to you, I really really hope I have my Livewires on time like you, at least about 1 month like you. For the moment, I've mixed feeling with them.
03/09/08 - shipped my ear impressions to them
06/09/08 - Item reached their office, but they probably closed on Saturday, and the tracking status stated that item can't be delivered and a note left at their office and will be resent. So, I was worried that either party will miss something, I wrote to Earpeace to make sure they receive them
08/09/08 - the tracking status shown that the item had redelivered and was sucessful. I wrote to them to request a reply from them for the confirmation.
11/09/08 - I still not receiving any email from them after 2 emails sent to them previously. So, I called them and they confirmed to me they have received it and the ear impressions already sent to production lab.
And until now, I still have not got any official notification from the email about the status of the ear impression, not an email at all. I understand that many had been complaining their slow respond with emails, but this been not happening to me. I've sent them numerous emails previously before I paid them, and all emails were surprisingly prompt. And only until I shipped the impressions, they have not been replying me. Shouldn't they notify their customers once they have received the impressions? I've got nothing from them so far.