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Livewires - California Dreamin' - Page 161

post #2401 of 3897
Quote:
Originally Posted by Kosmic View Post
That's what Studio Ace said. A "100%" seal means you can create and maintain a vacuum. Customs are not designed to do that.

A good fit means the custom will comfortably fill the ear, and provide a full sound, while blocking out about 25db of outside noise. That doesn't mean every sound!

I would imagine a paranoid perfectionist would be the most difficult customer to please, because they demand:

!00% vacuum ("It's not sucking my brains out! - In space no one can hear you scream!")

100% sound isolation ("Darn!, I can still the pneumatic drill when I stand next to the workman!")

100% flawless, blemish free product (Impossible for a custom)

100% communication with live minute by minute update ( "I emailed 5 minutes ago, and they still haven't answered.")

100% fast delivery ("I sent my impressions yesterday, Why haven't I got my customs???")

They are so consumed with these things, it turns into a hissy fit when their impossible expectations are not met.

It's a wonder if they ever get to listen to music, or are interested in music, or even know what live music sounds like!!!

p.s Sorry that turned into a rant, which was not directed at you, but a general observation of some people's impossible expectations.
Actually I think Kosmic is as much commenting on the raised expectations of our society overall, not just here on the forums (where, I agree Kosmic, the comments sometimes sound/read as overly emotionally charged based on those levels of assumption).

That's not to downplay the importance of high expectations, though.

That's how the US got us to the moon many decades ago.

And it's also how FMT got me to reconsider what an ER4P/S can deliver that my Livewires can't.

...But I still love my Livewires

Quote:
Originally Posted by Kosmic View Post
My Livewires block my ears, as the fit is good, but I don't have a constant vacuum, suction effect going on.

People who are just after a vacuum (100% seal) are going to have problems as ear canals expand and contract with the heat and cold.
Can't argue with that logic - the Livewires might be fairly solid in nature but we, and our ear canals, are definitely changing/varying all the time, particularly those ear canals because they can also be affected by anything that affects the connected nose and throat, not just the ears themselves.

My Livewires also block effectively, whereas my first set didn't. I figure it's par for the course with customs manufacturers that there'll be a reasonable percentage of refit issues. I'm just saddened by experiences such as FMT's, which have lengthened the process out so far that the 'less than ideal experience' is more prominent in our minds than the many quieter expereiences where people are happy fairly early on and settle off to listen to music.
post #2402 of 3897
Thread Starter 
Quote:
Originally Posted by webbie64 View Post
Actually I think Kosmic is as much commenting on the raised expectations of our society overall, not just here on the forums (where, I agree Kosmic, the comments sometimes sound/read as overly emotionally charged based on those levels of assumption).

That's not to downplay the importance of high expectations, though.
I blame it on the double espresso I had this morning. I do apologise for the outburst, and for anyone hurt in the crossfire.
post #2403 of 3897
Thread Starter 

It was a toss up between the Livewires, and the double expresso, the expresso had to go.
post #2404 of 3897
Thread Starter 
Quote:
Originally Posted by webbie64 View Post
I'm just saddened by experiences such as FMT's, which have lengthened the process out so far that the 'less than ideal experience' is more prominent in our minds than the many quieter experiences where people are happy fairly early on and settle off to listen to music.
Same here. Gutted they didn't work out for him first go around, especially when you know how much enjoyment there is to be had with Livewires.
post #2405 of 3897
I totally hear what your saying about the high expectations.

Looking at it from an investor standpoint I think it is clear that Earpeace needs to expand it's staff in order to deliver excellent customer service and products. The company is growing fast but being managed like they are taking advantage of that growth. You can't grow and stay the same. If they don't change some things and increase efficiency the negative customer service reviews are going to sneak up on them.

The turnaround time is something you can calculate given the right logistical control points. Designing a computer system that tracks your in ears as they move through the process would be an easy way to update customers and set reasonable expectations. A simple key stroke on the computer referencing your order number is all it would take. As of now they tell you it will be a few weeks and that they will call you when they come in. Then it takes twice as long as they said and never call. That is too easy to correct and improve the customer service experience to let happen.
post #2406 of 3897
I do agree with you.
Earpeace needs to improve their staff.
Their product is very good, but the turn-around time and fixing time is really too long.

Though I'm still confidant in Livewires. It's a really good IEM. Just not very suitable for most customers who are not so patient. This is the reason I don't recommend
Livewires to my friends.
There are too much trouble in getting it done properly.



Quote:
Originally Posted by freedommedia View Post
I totally hear what your saying about the high expectations.

Looking at it from an investor standpoint I think it is clear that Earpeace needs to expand it's staff in order to deliver excellent customer service and products. The company is growing fast but being managed like they are taking advantage of that growth. You can't grow and stay the same. If they don't change some things and increase efficiency the negative customer service reviews are going to sneak up on them.

The turnaround time is something you can calculate given the right logistical control points. Designing a computer system that tracks your in ears as they move through the process would be an easy way to update customers and set reasonable expectations. A simple key stroke on the computer referencing your order number is all it would take. As of now they tell you it will be a few weeks and that they will call you when they come in. Then it takes twice as long as they said and never call. That is too easy to correct and improve the customer service experience to let happen.

I really think, however, that John can turn it around given that he find partners that share his customer service skills. His partners, Earl and Catherine, I'm certain that they are better of not handling customers.

Just my opinion. It seems to be a ranting morning. hahaha
Sorry if this gets under anyone's skin.
post #2407 of 3897
The heat/cold affects the vaccum seal (which i was looking for, but recently realised my seal is fine, and my volume isnt too high) as when i was aiming for it, i would get it momenterily, as heat/cold would affect my canal.

Tiyako, try Mach3Bass on 10, and Surround on 4, and Stereo Enhance on 2, it really has made me enjoy the music even more.

Quote:
Today i cranked mach3bass up to 10 on my D2, and played with virtual surround sound option, and stereo increase. Stereo increase brings vocals frontward more, i only like it on 1/2 out of 6, and surround makes them sound fuller. I have 10 on the bass setting with no loss in mids/highs, and extra punch in the bass. Surround is fun on anything betwee 2-8/10 and stereo increase is good, but low, at 1/6.

The d2 settings and its awesome features are great with the AMAZING livewires....I have best of both worlds, subsonic thumping, deep, controlled bass, and still great highs/mids!

U control USB dac with internal amp is great with iem's, and gives me RCA in and out, headphone out, and optical out aswell, all volume controlled! There are so many uses for this amazing device.

Now, home headphone for u control, so easy to drive would be good. What is most like the LW's on a low low budget? SR60's? Would there be enough bass, and good highs like the LW's without eq on the laptop and U control?

Tiyako, try the d2's sound settings unamped like i am, even more amazing bass with no colouration/loss in highs/mids! I thought i was a purist, as these sounded so great allround out of the box, but the bass is even more! Not crazy, but when the song offers/needs deep punch, the livewires can do it, and the settings make the bass even punchier, but everything else is JUST as good at the time, and when there is a less bassy track, it is just as it was with M3B turned down to 0! Must try it!
Try it. Even more fun sounding than Ety's now!

Matt
post #2408 of 3897
Quote:
Originally Posted by Baines93 View Post
Try it. Even more fun sounding than Ety's now!
The Ety's had a fun sound to begin with?
post #2409 of 3897
i've decided to return mine. I have messed with the fit and everything i do never works, i get a clear sound but then the bass is bad. i give up
post #2410 of 3897
Quote:
Originally Posted by Elluzion View Post
i've decided to return mine. I have messed with the fit and everything i do never works, i get a clear sound but then the bass is bad. i give up
Yep, sounds that they just don't fit well enough. Now, do you mean return for a re-fit, or return for a refund?

Will
post #2411 of 3897
Quote:
Originally Posted by Kosmic View Post
That's what Studio Ace said. A "100%" seal means you can create and maintain a vacuum. Customs are not designed to do that.

A good fit means the custom will comfortably fill the ear, and provide a full sound, while blocking out about 25db of outside noise. That doesn't mean every sound!

I would imagine a paranoid perfectionist would be the most difficult customer to please, because they demand:

!00% vacuum ("It's not sucking my brains out! - In space no one can hear you scream!")

100% sound isolation ("Darn!, I can still hear the pneumatic drill when I stand next to the workman!")

100% flawless, blemish free product (Impossible for a custom)

100% communication with live minute by minute update ( "I emailed 5 minutes ago, and they still haven't answered.")

100% fast delivery ("I sent my impressions yesterday, Why haven't I got my customs???")

They are so consumed with these things, it turns into a hissy fit when their impossible expectations are not met.

It's a wonder if they ever get to listen to music, or are interested in music, or even know what live music sounds like!!!

p.s Sorry that turned into a rant, which was not directed at you, but a general observation of some people's impossible expectations.
Well said. I definitely value more a better seal/bass, than looks. I wonder if we (customers of custom/fitted IEM's) could or should specify this when ordering to that they know what to give more/less emphasis to ...

Will
post #2412 of 3897
Quote:
Originally Posted by Elluzion View Post
i've decided to return mine. I have messed with the fit and everything i do never works, i get a clear sound but then the bass is bad. i give up
Granted that some of Ya'll (that means "you all" here in Texas) are having sound problems with your LW's that may not be fit issues. I for one on my first time around had no bass response and it wasn't because of the seal. These things we so tight both in the canal and on the outer ear that it was painful.

Once they were comfortable then I could deal with sound quality issues which I only had a small center stereo problem.

I had talked with John about this and he seems to think that in the soldering of the wires to the components they get to hot and damages the armature. I know this to be true as I work on guitars and when soldering the volume pots, if it gets too hot can ruin the pot.

FMT... sounds like the drivers ohms are not matched well, sending more sound to the least resistance drivers making it lop sided.

Elluzion... seems like the bass drivers may be damaged. BTW...are they comfortable? And if the bass was kicking major record company A** would they be Ok?

Just wondering.
post #2413 of 3897
Quote:
Originally Posted by TheMarchingMule View Post
The Ety's had a fun sound to begin with?
Ooops, NO!

The Livewires are fun sounding, and i love the bass, along with Ety highs! They are amazing!

The D2 settings just are amazing, the March3Bass doesnt colour the highs, and makes you rumble and shake even more! Along with virtual surround sound, and stereo enhance, they are just even more fun, and more of a pleasure to listen to IMO, and i thought i was a purist!

They are now even funner sounding, and OWN the Ety's!

Matt
post #2414 of 3897
Does anyone here use volume increases to combat any isolation issues?
post #2415 of 3897
If you have to increase volume because the seal isn't good enough, then it must be really bad lol.

The isolation should be at least as good as the SF5Pro.
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