Originally Posted by Kosmic
Sounds to me FreQs are having problems, if you have to come here!
Originally Posted by TheMarchingMule
As biased as you are towards the FreQ side (don't deny it ), those concerns have also been mine. I mean, FreQ went to CanJam and did all this great stuff...and meanwhile on the Livewire side, customer service seems to have decreased to a point where nobody seems to be getting any reply from them.
I don't think I am biased toward the FreQ (although I am a fanboy because the customer service has done things far beyond their call of service). If you look at my posts in this thread, they have never been negative. The number of LiveWire people going into the FreQ thread to spout negative comments far outweighs the number of FreQ people posting in this thread. I've only tried to give advice and pointed out possible problems that are based on observation. If you (MarchingMule) agree with me, then my observations aren't because I'm a FreQ fanboy. Every time I see something negative about the FreQ or any product I own, I say it.
The FreQ company has stepped up to the plate numerous times over the last few months. Their customer service is still top notch; their product has evolved faster than any other. They have been responsive to the community. Even though they have gotten more customers, their service is still relatively quick.
I don't know if these things apply to the LiveWires. Sure, their product is on American Idol, which is nice
Personally, without trying the Music Makers, I think I would prefer the sound signature of LiveWires because they are more neutral as described by people in this thread. If people are willing to wait for this sound signature, then that's great.