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Livewires - California Dreamin' - Page 149

post #2221 of 3897
Quote:
Originally Posted by Elluzion View Post
errr earpeace keeps lying to me lol. I was going to get it last wednesday, then that same friday, now i was supposed to get it today and never got it. I don't know whats going on
They won't lie to you from what i know. Dear Elluzion, it's just that they are having trouble controlling the timeframe. They are still new, just be patient with them.
I'm sure everything will be fine.
post #2222 of 3897
Quote:
Originally Posted by Kosmic View Post
They're lying to you?

I doubt that. How are you communicating, and with whom?
well first I communicated with John diles, and then I communicated with some other lady I forgot her name. They are just getting my hopes up, I m not trying to say they are lying to me. I am trying to be patient lol and then I looked in my mailbox and my <3 was broken. haha. I want my livewires

I know i am sure it is hard to predict the timeframe. I totally understand. I am sure they are busy
post #2223 of 3897
Well, at 5 weeks this is the longest waiting time I`ve read about
post #2224 of 3897
Pffft, No, longest is FMT!
post #2225 of 3897
lol Baines, and I am still waiting for them to come back after some work on them by the lab. Estimated end of next week, which puts the total at 130 days
post #2226 of 3897
wow. ok so i got my livewires!!! YAY!!!! (or not?!?) when i sent them I sent everything back, the case, the earwax tool, the cable, and the ear pieces.

I just opened the bag and guess what!!! no cable! ?!?! but the case and everything else is there lol.... wtf



errrr
post #2227 of 3897
Just got mine in today! They recieved my impressions on the 14 of april. 24 days, not bad. Anyways, I will post pics later, i'm gonna go watch a movie wit the gf and then enjoy my new phones some :-D will post impressions promise!
post #2228 of 3897
damn, they got my impression at about 4/10 or so and the thing won't be at their office until next monday =(
post #2229 of 3897

Livewire"s Customer Service

I sent mine back to get them fixed and haven't heard anything from them. My experience with John Diles has been amazing, but since I ordered through the Nashville branch I have to deal with them instead. I got the impression that the Mt. Juliet office doesn't appreciate me talking to Mr. Diles about mine being faulty. Go figure.

John Diles answered my email in about an hour at 8 pm (very unexpected). The lady at the Mt. Juliet office never answers or returns my calls. The forum suggests that these are pretty consistent issues. I'm not asking them for immediate turn around or a miracle, I just want to know where I am in the process. Seems reasonable to me.....

I wonder if the other custom iem companies provide customer service for the higher price.
post #2230 of 3897
Quote:
Originally Posted by FeedMeTrance View Post
lol Baines, and I am still waiting for them to come back after some work on them by the lab. Estimated end of next week, which puts the total at 130 days
Dear FMT, i hope things will finally work out for you once and for all.
And i'm amazed in how patient you are!!!
post #2231 of 3897
Mine are on their way back!

EMI EB889023072US, guaranteed delivery date 13 May next tuesday!

This puts the final tally at 126 days if all gon through on time. Oooo th excitement!
post #2232 of 3897
Quote:
Originally Posted by Elluzion View Post
wow. ok so i got my livewires!!! YAY!!!! (or not?!?) when i sent them I sent everything back, the case, the earwax tool, the cable, and the ear pieces.

I just opened the bag and guess what!!! no cable! ?!?! but the case and everything else is there lol.... wtf



errrr
I just can't believe they would be so dumb! - how could they forget something "that" important?

Call them tomorrow and let us know what they tell you ...

Will
post #2233 of 3897
Quote:
Originally Posted by Elluzion View Post
wow. ok so i got my livewires!!! YAY!!!! (or not?!?) when i sent them I sent everything back, the case, the earwax tool, the cable, and the ear pieces.

I just opened the bag and guess what!!! no cable! ?!?! but the case and everything else is there lol.... wtf



errrr
See, it's stuff like this that makes me re-consider the FreQs, but then I know from all I read that the Livewires sound more like Grados, and I really really want that, and...gah!

"Is the shoddy customer service worth the great sound" is what I guess is my ultimate question to myself.
post #2234 of 3897
Quote:
Originally Posted by wquiles View Post
I just can't believe they would be so dumb! - how could they forget something "that" important?

Call them tomorrow and let us know what they tell you ...

Will
yeah i was a bit dissapointed. I called them right when I realized it and they said they would get a cable out to me. If these don't work out im going tripple fi's. I don't know if customs are right for me because I never know if I have the perfect fit... Idk. Hopefully the sound of the livewires will change my mind. I haven't givven up yet



Quote:
Originally Posted by TheMarchingMule View Post
See, it's stuff like this that makes me re-consider the FreQs, but then I know from all I read that the Livewires sound more like Grados, and I really really want that, and...gah!

"Is the shoddy customer service worth the great sound" is what I guess is my ultimate question to myself.
yeah, well i was going to go for the FreQ's in the beginning, but i didn't like the connector so I thought i'd spend the extra for livewires.



I looked inside the tunnel and saw that Cottony fuzzy stuff again, maybe its supposed to be there, this time it was farther down the tunnel. IDK im confused lol..
post #2235 of 3897
Quote:
Originally Posted by Elluzion View Post
yeah i was a bit dissapointed. I called them right when I realized it and they said they would get a cable out to me. If these don't work out im going tripple fi's. I don't know if customs are right for me because I never know if I have the perfect fit... Idk. Hopefully the sound of the livewires will change my mind. I haven't givven up yet





yeah, well i was going to go for the FreQ's in the beginning, but i didn't like the connector so I thought i'd spend the extra for livewires.



I looked inside the tunnel and saw that Cottony fuzzy stuff again, maybe its supposed to be there, this time it was farther down the tunnel. IDK im confused lol..
Dear Elluzion , i think once everything worked out for you! you'll fall in-love with LiveWires. They just sound amazing....and it has given so much fun and enjoy for me.....and it relieves me from stress by listening to it....after hours of studies, work, and school.
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