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HD650 uses HD580 drivers?? - Page 30

post #436 of 502
Quote:
Originally Posted by earwicker7 View Post
...I don't want to go back to no air conditioning and using leeches for medicinal purposes, but I think the overall effect of fast transportation and long distance communication is negative.
BTW, while leeches are once again SOTA in certain medical treatment regimens, they are still the bane of our society.

earwicker7,
I think you have something WRT modern communications and their sociological effect on the masses.

Thanks Tyll for getting the answer to the question, in spite of all of our conclusion jumping and wild speculation.
post #437 of 502
Quote:
Originally Posted by Chri5peed View Post
^ I appreciate your efforts Tyll, you're lovely.


They're product is not at fault. Like I alluded to, their PR leave a lot to be desired. I personally sent 7 emails and others did as well.

I got not a single, even half-hearted reply, which I'm guessing is a similar story to others.

This is pretty bad.

I'm following this thread right from the beginning. I have the same opinion as yours regarding this issue.

IMO there is no point in continuing this thread. To accept or deny the theories discussed here is up to individuals.
post #438 of 502
I agree with Murugesh & Chri5peed.

Now . . . let's get Sennheiser's official, corporate statement/opinion on aftermarket recabling & balancing of their products: does Senn think that they work, or does Senn think that they don't?
post #439 of 502
THEY GOT TYLL! THEY GOT TYLL!



to be completely serious for the first time in this thread, my main goal was to make as much noise as possible for someone to finally cough up some actual measurements.

by the way, i have not returned mine at any point and don't really intend to :-)
post #440 of 502
I don't want to sound like a corporate tool here (generally I buy into the
"corporations are slightly evil" idea) but I think this has gotten out of control.

Things metastisize quickly on the net. The fact is, the person from Sennheiser who originally posted gave out correct information. It may not have been phrased in the best way, but let's be honest about what happened... he was immediately attacked. Vociferously attacked. He posted the correct information a second time (again, he probably could have phrased it better) and was again attacked.

What would you do in this situation? At my job, which involves constant contact with the public, I give irate customers a nice nudge to be professional. If that doesn't work, I firmly tell them that I will hang up on them if they don't control themselves. If this doesn't work, I ditch them. Frankly, our company is successful enough that we don't need abusive customers.

I think that, unfortunately, Head-Fi as a whole has probably alienated Sennheiser to the point that they regard us as fringe nutjobs and won't post to the forum at all in the future.
post #441 of 502
I am not sure that we are actually being called 'small corner' of the world. Since potential buyers of HD650 are not many and I believe most of them are at least aware of this forum.
post #442 of 502
I also think its a bit naive to say most 650-owners would never take them apart. I think its more accurate to say most of them would.

They're not exactly your regular headphone user.
post #443 of 502
Quote:
Originally Posted by wnmnkh View Post
I am not sure that we are actually being called 'small corner' of the world. Since potential buyers of HD650 are not many and I believe most of them are at least aware of this forum.
I wonder about that. In the past, I have been surprised to learn that Head-Fiers make up a very small portion of HeadRoom's sales (at least of amps as I recall). I wonder if this also applies to sales of "high end" Senn phones.
post #444 of 502
Quote:
Originally Posted by earwicker7 View Post
I don't want to sound like a corporate tool here (generally I buy into the
"corporations are slightly evil" idea) but I think this has gotten out of control.

Things metastisize quickly on the net. The fact is, the person from Sennheiser who originally posted gave out correct information. It may not have been phrased in the best way, but let's be honest about what happened... he was immediately attacked. Vociferously attacked. He posted the correct information a second time (again, he probably could have phrased it better) and was again attacked.

What would you do in this situation? At my job, which involves constant contact with the public, I give irate customers a nice nudge to be professional. If that doesn't work, I firmly tell them that I will hang up on them if they don't control themselves. If this doesn't work, I ditch them. Frankly, our company is successful enough that we don't need abusive customers.

I think that, unfortunately, Head-Fi as a whole has probably alienated Sennheiser to the point that they regard us as fringe nutjobs and won't post to the forum at all in the future.
I think all that would have been required from the Sennheiser Rep was a more professional and less flippant response. Not to make excuses for the rabble rouser's here, but he was treated in the same manner as he treated those asking questions in this forum.

If we treat others with respect, we typically receive respect in return.

Whether or not Head-Fi represents "a bunch of fringe nutjobs" or not, as you so eloquently put it, is a bit over the top. People frequenting Head-Fi probably represent the lion's share of Sennheiser's top end customer base, at least in the US, and it's growing internationally. That's not a market segment to ignore.

As Tyll said, Sennheiser has put their money where their mouth is in sponsorship of Head-Fi. It would indeed be wonderful to see them put a more active voice to that support as well, not that the former isn't appreciated, because it certainly is.
post #445 of 502
Hmm. I'd guess there's about 3000 650s sold in the US annually. And, I'd guess that Head-Fi members might buy 1/day. So, Head-Fi might be about 10% of the market for 650s. These guesses have some pretty big error bars, so 5% - 20% is probably possible. It also depends a bit about when you san an order "came" from Head-Fi. Does it mean a registered member? Or does it mean the person has been to Head-Fi and might remember it by name?

The more important expression of Head-Fi's power is how influential the general opinion here is. While only 5% of 650 purchasers might be Head-Fi members, how many purchasers of 650s got their advice to buy from someone who is informed by the opinion on Head-Fi? Once your friends know you're a headphone geek, you get a lot of people asking you for advice. Also, writers lurk here for information, or PM folks they know for advice. Then the writers sort of "parrot" the opinion from Head-Fi. If you add that, I wouldn't feel too uncomfortable saying maybe half the 650s sold have had some Head-Fi influence in the purchase. The question is whether or not that's really true. I believe it, but I'll bet Sennheiser, AKG, and for sure Sony probably don't. And I certainly might be deluded and quite subjectively bent on this point.
post #446 of 502
Quote:
Originally Posted by kwkarth View Post
I think all that would have been required from the Sennheiser Rep was a more professional and less flippant response. Not to make excuses for the rabble rouser's here, but he was treated in the same manner as he treated those asking questions in this forum. If we treat others with respect, we typically receive respect in return. Whether or not Head-Fi represents "a bunch of nutjobs" or not, as you so eloquently put it, is a bit over the top. People frequenting Head-Fi probably represent the lion's share of Sennheiser's top end customer base, at least in the US, and it's growing internationally. That's not a market segment to ignore. As Tyll said, Sennheiser has put their money where their mouth is in sponsorship of Head-Fi. It would indeed be wonderful to see them put a more active voice to that support as well, not that the former isn't appreciated, because it certainly is.
I personally don't think we're a bunch of nutjobs, I'm just thinking of how it looks to them. I think all web forums have a tendency to over-estimate how important they are in the scheme of things. Don't get me wrong, I'm addicted to this site, but I can understand why Sennheiser wouldn't open their weekly meeting with a panicked "Oh my, the Head-Fi crowd is getting worked up!"

And I agree with you, the Sennheiser rep could have phrased this better, but I think everyone is assuming this is a major PR person when it's probably just someone who's paid $10 an hour to do customer service.
post #447 of 502
Quote:
Originally Posted by earwicker7 View Post
And I agree with you, the Sennheiser rep could have phrased this better, but I think everyone is assuming this is a major PR person when it's probably just someone who's paid $10 an hour to do customer service.
No, he's in management. But I'd bet he has no mandate nor evaluation from his management on how Head-Fi should be being handled. I'm sure he's in a fairly awkward position of trying to say something but not himself having the resourses, authority, or time to properly handle issues like this. He may have not done it well, but he didn't have to do it at all, and probably risked quite a bit by saying anything. I think we should cut Sennheiser some slack here; encourage them to participate, but not lynch them for not doing so.

Sheesh! How about we try to get an answer from Sony!? Even I wouldn't be able to get any answers from them. And we've tried to call Denon a couple of time and got a pretty cold shoulder. They got a nice can out there at the moment and probably don't even know who HeadRoom or Head-Fi are.
post #448 of 502
Quote:
Originally Posted by Tyll
The more important expression of Head-Fi's power is how influential the general opinion here is. While only 5% of 650 purchasers might be Head-Fi members, how many purchasers of 650s got their advice to buy from someone who is informed by the opinion on Head-Fi? Once your friends know you're a headphone geek, you get a lot of people asking you for advice. Also, writers lurk here for information, or PM folks they know for advice.
I've lost count of the number of PMs I've had which say something like, 'Recommend Me Headphones, well over 20 though, and post after post in headphone threads.

If I'm a good template for users here, I'd say we must be a huge source for online headphone buying.
post #449 of 502
Quote:
Originally Posted by Tyll Hertsens View Post
No, he's in management. But I'd bet he has no mandate nor evaluation from his management on how Head-Fi should be being handled. I'm sure he's in a fairly awkward position of trying to say something but not himself having the resourses, authority, or time to properly handle issues like this. He may have not done it well, but he didn't have to do it at all, and probably risked quite a bit by saying anything. I think we should cut Sennheiser some slack here; encourage them to participate, but not lynch them for not doing so.

Sheesh! How about we try to get an answer from Sony!? Even I wouldn't be able to get any answers from them. And we've tried to call Denon a couple of time and got a pretty cold shoulder. They got a nice can out there at the moment and probably don't even know who HeadRoom or Head-Fi are.
Hope you didn't misread my post... I'm on your side
post #450 of 502
Quote:
Originally Posted by Chri5peed View Post
If I'm a good template for users here, I'd say we must be a huge source for online headphone buying.
Yeah, I think so too. But it's kind of a grass roots thing and hard to see or quantify unless you're in it.

Quote:
Originally Posted by earwicker7 View Post
Hope you didn't misread my post... I'm on your side
No, man, you're cool. I was kinda talking to everyone.
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