Originally Posted by colonelkernel8
Im sure Ken at ALO makes a lot of great products, but honestly, stop treating him like he is a messiah and can do no wrong.
Or worse, assume that it is acceptable for there to be sub-par workmanship. Here's an analogy: Whenever you next go shopping for fine dishware & glassware, take a look at the 'B-stock', 'reduced' or 'seconds' items. You'll notice that the majority of them look near perfect. I bet that some of them do indeed look perfect until you spot that minuscule drop of paint on the underside
of a dish (the typical "is that a bit of dirt or just my eyes playing up?"). That's enough to make it a 'seconds' item. The same level of scrutiny should apply to a Wedgwood champagne flute or Villeroy & Boch pasta bowl or indeed, to a premium line-out dock. When you start charging premium prices, perfection
Originally Posted by Sherwood
We as consumers are absolutely free to buy from him or not. With that freedom comes the freedom to express our opinions here.
Agreed. If we're allowed to sing praises about a product, we should be allowed to do the opposite.
Regarding the shipping charges, I think there is no reason for one to expect a seller to charge exactly what the postal label says. It takes time, effort and energy to go to the post office, package everything (which costs money) and finally send it off. A seller should be free to charge a slight overhead above what the actual postal price is, within reason.