Bit of a beef with ALO - Page 8  

Totally not the point for you. It's exactly the point for me.

It's not all about the manufacturer being ALO or any other for me. It's the fact that they were not given the chance to respond before you went public.

Then I have no idea what you were trying to accomplish in this thread. You said that you were providing constructive criticism. I saw the criticism part but nothing constructive. Giving constructive criticism means also offering suggestions to improve the problem, not just point out the problem.

If you are married, I suggest that you spend the next week giving your wife such constructive criticism (i.e. pointing out what she does wrong) and see how it works. If you are not married, try it with a friend.

I'm not sticking up for ALO. I've already said that I find them too expensive for me (no matter the build quality). It's your approach that bugs me.

I've seen no censorship in this thread. Has anybody had their messages deleted? There is disagreement, that's all. Disagreement is not a bad thing.

Yes, to defend myself against your inaccurate statements.


Again, If I send out a poorly made headphone stand I feel the customer has a right to openly voice his dissatisfaction. I don't feel he needs to contact other members that I've built for to find out if their product had equaly poor construction, or buy more of my products to judge their quality before he voices his concerns. If you feel differently that's OK, but you can't hold me to your standards.

And what should I talk to him about? His soldering tecnique? I don't know how to solder, so it would be a short pointless conversation.
Again I'll use my headphone stand analogy, because that's what I know...If I sent out a poorly constructed headphone stand, do you think the customer should call me and tell me how to build a headphone stand? Why don't they just build their own in that case. Is it wrong to expect me to build the stand properly in the first place? Isn't that why they commision me after all?
And again if you'd read the post you'd see that the person who went public is the OP. I didn't join the thread until the second page. But I do agree with everything warrior05 has said and done.

Personal crap like suggesting how he relate to his wife is uncalled for and downright childish.

Stick to the topic at hand, and keep the personal vollies out of it.

I have no issue with anybody disagreeing with me, and stating so in this thread. I'm a big boy and can have a civil debate about a subject with no problem. But these personal slaps are stupid and not worthy of an educated reply, and I won't bother to respond to this kind of garbage again.
If you can stay civil I'll respond to any concern you voice.

Just curious if you took a photo of the the piece before working on it, not that i don't believe you, just thought maybe it would help some from starting a flame war before even reading through the posts.

Also I feel the shipping fee is way out of line at $15. For $15 I would expect next day air, yes every company marks up there "handling" and "material" costs, but I don't think even 2 day priority USPS would cost more then $5.

I wonder how many people in this thread have actually owned an ALO cable? I'm pretty sure its not 100%.

Thats probably your biggest mis-conception... Ive seen "high-end" hand made ICs and cables that ran the gamut of quality levels. I'm not going to point fingers or name names, but lets just say that quality levels can vary by a considerable amount, over a sample population, regardless of who is doing the work.

I for one wouldn't take any single hand-made cable/adapter item and treat it as a representative (good or bad) of a population. Be it high end or otherwise.

Well if complaining about shoddy workmanship and pricing isn't customer service I don't know what is. Warrior started a thread there starts out "Bit of beef with ALO..." He then goes on to complain about the workmanship on a single cable made by Ken. He also complains about the price of shipping. Now why would someone post about this in an open forum? For the good of the community to save us from the scourge of ALO. I don't think so. One example of alleged poor workmanship is hardly something we all needed to be warned about. The same for the shipping. Negative opinions against a guy that is trying to earn a living like Ken does has a ramification that could cause him to lose business based upon one persons accusation about poor quality. While praising him is likely to help his business posting a thread like this has a detrimental effect that effects his bottom line. I would think long and hard before doing that to someone, anyone.

Nice try Slacker, but I don't own any of his products. I've owned two of his cables and sold both. What the colletive "you" think of me is of little concern to me. Negative feedback should be in a feedback thread when it is justified. All I've read is a complaint about a $15 shipping charge and accusation about a poor soldering job on a single cable. Hardly worth starting a thread about. My god, is this the first time someone paid more for shipping than they wanted to.

That's not the point. He started a thread that was negative without giving Ken the courtesy of knowing about a problem.

The effect on a persons business by posting bs like the OP did, is negative for the sake of being negative. If he was trying to accomplish some thing other than to hurt Ken then he would have thought better of it before starting the thread. He would have contacted Ken. Maybe the OP was a little sensitive when he decided to complain about the shipping charge and soldering job. Or maybe he was being insensitive.

By censorship I meant a systematic means of restricting the freedom of expression. I, and I'm sure some others may agree, will think twice about posting any comment that may be taken as controversial about a vendor/product knowing the perceived reaction it will cause here. That in itself; the suppression of member expression by such coerce means, is itself a form of CENSORSHIP.

And with all due respect, the issue at hand is not about vendor aftersales support, as been mentioned previously countless times. It is about 2nd rate workmanship of a product which has been purchased at a premium. My first car, which was of a premium European brand, caused me countless headaches with its faulty electronical failures. YES, it was covered by warranty, but I still have the right to be dissatisfied by the product am I not?

It doesn't have to be representative of a population for me.
I don't care if the cable I received was 1 out of 100. I paid a premium price, and I believe I have the right to expect premium work. QC had better be higher than that for me to consider the product to be worth the price. Of coarse my expectations drop with the price point. I don't find this at all unreasonable. If I bought a Lamborghini that had QC issues, the fact that the next 100 cars off the line didn't have those same issues brings me no comfort whatsoever.