amazon's return policy

I've returned headphones to Amazon before and there was no problem. But when I read the details of the returns policy details, it seemed to imply that items like headphones were exempt from that option. I didn't bother to get Amazon to confirm, I just sent them back, without the murdered blister pack, and received a refund, no questions.

I think it depends, different products have different terms. It should state it on the invoice. I think direct from Amazon have better return policies than the 3rd parties that sell on there, i.e. the merchants. Also not sure if the policies differ on Amazon.com and Amazon.ca; I know the latter sucks product variety wise. IIRC, most items you buy direct from Amazon.com actually come with return information right on the invoice, along with a paid return stamp/sticker.

I have had to return several items to Amazon, both to Amazon and to Amazon resellers - I have never had any problems returning stuff which has included a DVD a Graphic Equalizer a Footpump and a Compressor/pump.

generally have 30 days to return an item. go to your account history and there is a link you use to tell amazon that you will be returning the item. use that and fill in the info. return the item to the address provided. a credit will show up on your cc.

Bumping this because I'm curious about how much of a restocking/return fee Amazon charges.  I'm looking to send back my Denon D2000s, but the Amazon return feature doesn't tell you how much of a return credit to expect.  If Amazon is going to dock me like 25% of retail price because I wore the headphones for 10 hours I'd rather try to sell them on the forum.

 

So yeah, anyone have recent experience with returning headphones to Amazon?

ooo...necromancy...must be near Halloween. Heh. If in doubt, check with customer service. If you bought the headphones from Amazon.com and not from a third party merchant on their platform, they can be pretty lenient. I work for a part of Amazon and I've seen requests for returns and refunds that were pretty ridiculous, but the customer-centric stuff they talk about is really not bull for a lot of folks in the company. And they might be able to resell it through their clearance warehouse.

They didn't charge me anything when I returned a headphone that was on sale.

 

My warning to those thinking about returning (numerous) stuff to Amazon, Google "Amazon too many returns" if you value shopping at Amazon.

Haha, sorry for bringing it back from the dead but it was the first return when Google'ing "return headphones to Amazon".  Was hoping for info more relevant than the original posts from '07, and the two of you have provided exactly that.  Thank you very much!   I'll send them an email and see what they say.
 

I'm not particularly worried about being banned from Amazon (2nd return out of close to 75 orders), but that is extremely interesting.  First I've ever heard about an e-tailer refusing customers but I guess if you take advantage of 'em you do get burned.

In case anyone was curious, I got an email back from Amazon stating that they'd refund 85% of the purchase price on used headphones within 30 days of purchase.

I've always had good luck with Amazon's return policy. Even when I was supposed to have incurred the 15% fee, I came away with 100%.