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Great Customer Service AGAIN from UE!

post #1 of 6
5/30/07 at 10:06pm
Thread Starter 
Listen to this!

My faceplates on my UE-10's started to lift slightly so I put off sending them because I LOVE them sooooooooooo much.

Anyway sent them 2 day shipping on 5/24/2007. I talked to Jeanette today and she said they would be shipping my fixed UE-10's on Monday 06/01/2007.

Thats eight days total and Monday was a Holiday so they didnt even get them till Tuesday. 6 Days for UE to turnaround my IEMS with a Weekend mixed as well. So I give em credit for a 4 Day turnaround!

A------mazing! Thanks Jeanette and UE!

Beat That!
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post #2 of 6
5/31/07 at 12:04am
JAYS are almost as good, they only used 8 days incl a weekend to exchange my IEM..
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post #3 of 6
5/31/07 at 2:22am
That's good to hear, I might consider purchasing from them in the future (y)
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post #4 of 6
6/1/07 at 12:24am
Quote:
Originally Posted by trose49 View Post
Listen to this!

My faceplates on my UE-10's started to lift slightly so I put off sending them because I LOVE them sooooooooooo much.

Anyway sent them 2 day shipping on 5/24/2007. I talked to Jeanette today and she said they would be shipping my fixed UE-10's on Monday 06/01/2007.

Thats eight days total and Monday was a Holiday so they didnt even get them till Tuesday. 6 Days for UE to turnaround my IEMS with a Weekend mixed as well. So I give em credit for a 4 Day turnaround!

A------mazing! Thanks Jeanette and UE!

Beat That!
And if all else had failed, fear not... UE-11's are around the corner.
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post #5 of 6
6/1/07 at 2:17am
Thread Starter 
Quote:
Originally Posted by IPodPJ View Post
And if all else had failed, fear not... UE-11's are around the corner.
Ill get you PJ!!!! LOL!

You know me toooooo well!
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post #6 of 6
6/1/07 at 3:23am
Sensaphonics take me two weeks and I am like 8min drive from them..


yeah w/e....


hehe
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