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post #61 of 86
Thread Starter 
Quote:
Originally Posted by meat01 View Post
I just don't see why this thread turned out to be "rag on ALO's business model". If you don't agree with his price, don't buy it. If you think his profit margin is too high, then by all means start making your own cables and selling them for cheaper. People wonder why there aren't more DIY amp and cable builders out there and then when someone tries to be a builder, people come and sh*t all over the business and breakdown the operating costs and components. Your opinions and reviews are welcome, but trashing someone, just because they are successful at something isn't cool IMO.
Meat, I have never said anything bad about Ken. I know how much the material cost, what REALLY matter is the amount of hardwork Ken puts into making these cables for us. What can I say... work is expensive. Especially if it's good work. That's why I'm kinda dissapointed with my cable. I think it is worth it to buy such a high quality item from someone like Ken, who doesn't mess around and make bad cables. I don't get what you are accusing me of..
post #62 of 86
Hi everyone,

I don’t want to beat a dead horse or make a bigger deal that this has already become and well this thread is not doing me or my business any favors, but I do want to point out a few things.

1. My business is made or broken on good customer service and I bend over backwards to make all my customers happy. I stay in business on “word of mouth” and can not afford to have people saying poor things about our cables on such an influential forum. Nenso posted a thread in a public forum instead of just emailing me, which is fine as this is a "forum" and you can post just about what ever you want. But geeze if someone is unhappy about something they bought from us I do just about everything to rectify the situation and make them happy. I would be more than happy to give you your money back Nenso.

2. I don’t feel I have to respond about my price points as that is a tired topic that I have addressed this in the past on several occasions. There is always someone that says something goofy like "the cable costs are no more than $10" and well I get a real kick out of that. It’s just a little bit more complicated than that.

3. All the cables I make are entirely hand made and therefore will ALL have some slight variations. The photos on my web page are of the “older” versions of what is sold today. I consider what is being sold today superior to those on the page as seen with the black heat shrink (the one Nenso is comparing his to). I will put a disclaimer on the web page to now point out the fact that the cable will vary slightly to those as seen on the webpage. We are constantly making improvements, learning new techniques, making things better and stronger. I would rather spend my time making better cables than having to take a photos and redo my webpage every time we make a tweak. If the tweak is a significant one then yes we update the page. Again if someone is not satisfied all he or she has to do is write me. I don’t bite and others will attest to my willingness to make people happy and yes the cables are expensive and yes you should be 100% happy.

Thanks,

Ken @ ALOaudio
post #63 of 86
Quote:
Originally Posted by KB View Post
There is always someone that says something goofy like "the cable costs are no more than $10" and well I get a real kick out of that. It’s just a little bit more complicated than that.
I can only hope competitors eventually force you to lower your prices.

Biggie.
post #64 of 86
Quote:
Originally Posted by NotoriousBIG_PJ View Post
I can only hope competitors eventually force you to lower your prices.

Biggie.
So you can finally afford one?
post #65 of 86
Quote:
Originally Posted by nickknutson View Post
So you can finally afford one?
LOL?


Those Jumbo Docks will make your portable setup not-so-portable.
post #66 of 86
I just finished reading this tread and I see that Ken posted, which I think was good for him to post here, btw.

But as someone who also builds cables, the main difference I see between the two is the loosness/tightness of the braid. The picture has a tighter braid where the actual product has a looser braid. Any time a product is handmade it will have slight variations. No two cables I make will be exactly the same... and even the same cable may be ever so slightly different from one end to the other.

I have never purchased or listened to one of Ken's cables but I have no doubt he sells a quality product. My advice to the OP would be to talk to Ken. If you want a cable with a tighter braid see if he'll swap you. It's not a big deal and I'm sure can be taken care of in a civilized manor. and good luck to both parties!
post #67 of 86
Quote:
I don't get what you are accusing me of..
I am not accusing you of anything, I was referring to the people who keep comments about how much labor and materials cost Ken and what he charges.
post #68 of 86
Quote:
Originally Posted by nickknutson View Post
So you can finally afford one?
Probably, what is wrong with not having a lot of money to spend on a cable?

Quote:
Originally Posted by KB View Post
Hi everyone,

I don’t want to beat a dead horse or make a bigger deal that this has already become and well this thread is not doing me or my business any favors, but I do want to point out a few things.

1. My business is made or broken on good customer service and I bend over backwards to make all my customers happy. I stay in business on “word of mouth” and can not afford to have people saying poor things about our cables on such an influential forum. Nenso posted a thread in a public forum instead of just emailing me, which is fine as this is a "forum" and you can post just about what ever you want. But geeze if someone is unhappy about something they bought from us I do just about everything to rectify the situation and make them happy. I would be more than happy to give you your money back Nenso.

2. I don’t feel I have to respond about my price points as that is a tired topic that I have addressed this in the past on several occasions. There is always someone that says something goofy like "the cable costs are no more than $10" and well I get a real kick out of that. It’s just a little bit more complicated than that.

3. All the cables I make are entirely hand made and therefore will ALL have some slight variations. The photos on my web page are of the “older” versions of what is sold today. I consider what is being sold today superior to those on the page as seen with the black heat shrink (the one Nenso is comparing his to). I will put a disclaimer on the web page to now point out the fact that the cable will vary slightly to those as seen on the webpage. We are constantly making improvements, learning new techniques, making things better and stronger. I would rather spend my time making better cables than having to take a photos and redo my webpage every time we make a tweak. If the tweak is a significant one then yes we update the page. Again if someone is not satisfied all he or she has to do is write me. I don’t bite and others will attest to my willingness to make people happy and yes the cables are expensive and yes you should be 100% happy.

Thanks,

Ken @ ALOaudio
You seem like an awesome guy and I hope your business does well , I plan on buying from you before the summer.
post #69 of 86
Wow, I didn't read all the pages in this thread, but how is that sloppy, wrong, or misleading in any way? The only difference is obviously that Ken decided to go with a different braid tightness in newer versions of the cable since the original picture was posted. It's a difference in design, not workmanship or quality. If you ask me, the new version is better because there is less stress placed on the cable so it should last longer.
post #70 of 86
Quote:
Originally Posted by KB View Post
Hi everyone,

I don’t want to beat a dead horse or make a bigger deal that this has already become and well this thread is not doing me or my business any favors, but I do want to point out a few things.

1. My business is made or broken on good customer service and I bend over backwards to make all my customers happy. I stay in business on “word of mouth” and can not afford to have people saying poor things about our cables on such an influential forum. Nenso posted a thread in a public forum instead of just emailing me, which is fine as this is a "forum" and you can post just about what ever you want. But geeze if someone is unhappy about something they bought from us I do just about everything to rectify the situation and make them happy. I would be more than happy to give you your money back Nenso.

2. I don’t feel I have to respond about my price points as that is a tired topic that I have addressed this in the past on several occasions. There is always someone that says something goofy like "the cable costs are no more than $10" and well I get a real kick out of that. It’s just a little bit more complicated than that.

3. All the cables I make are entirely hand made and therefore will ALL have some slight variations. The photos on my web page are of the “older” versions of what is sold today. I consider what is being sold today superior to those on the page as seen with the black heat shrink (the one Nenso is comparing his to). I will put a disclaimer on the web page to now point out the fact that the cable will vary slightly to those as seen on the webpage. We are constantly making improvements, learning new techniques, making things better and stronger. I would rather spend my time making better cables than having to take a photos and redo my webpage every time we make a tweak. If the tweak is a significant one then yes we update the page. Again if someone is not satisfied all he or she has to do is write me. I don’t bite and others will attest to my willingness to make people happy and yes the cables are expensive and yes you should be 100% happy.

Thanks,

Ken @ ALOaudio
This really has nothing to do with anything, but Ken have you ever thought of getting a new logo? No offense but yours doesnt really match the class of cables youre selling if you catch my drift

I made these in a relatively short time:


Of course theres forums where people will probably produce way more professional logos for chump change in the graphics world ($50-$100)
post #71 of 86
Good going everyone for not letting this thread break down to the point of no return.

I could clearly tell ever since the OP that this was gonna be a sticky thread (thus I avoided it for a few days). All I've got to say is that it's seemed pretty obvious it was just a pure and simple question and not some sort of defamation of Ken's work or business. It seemed like too many people were oversensitive and jumped to conclusions (on both ends), but it's nice to see it sorted out.

Way to stay civil guys, definitely a good model for a forum.

And about Ken's stuff, don't bash it just because it's expensive. There may be more costs than you realize. I'm not sure if Ken buys his stuff pre-treated or not, but if he just gets raw materials and then sends them out to be treated, that's more cost than the $10 building materials (granted it'd only end up being something like $20 total instead [maybe more depending on if he decided to treat an entire stockpile for the year or not]).
post #72 of 86
My thinking is that Ken and other boutique cable manufacturers offer a product that allows consumers to buy a product at a price point that suggests a certain level of quality and service.

While I don't buy into that end of the cable market for various reasons, I don't think Ken is doing anything wrong, and I don't think his customers are wrong. Their values are just different to mine.

I do believe though that people interpret quality through appearance and through its ability to perform its task - form and function. The example of fast food joints has been mentioned here a few times, but once I eat the hamburger, I **know** it doesn't look like the one on the ad any more. If I really objected to the look of it when I first opened the box, I could ask for a new one I suppose. But as long as I don't object too much, I will probably just eat the hamburger and get on with my life. I'll probably not remember that hamburger specifically at any point in the future. The point here is that the experience and perception of quality was transient.

The experience with hifi goods is not transient. This guy will look at that cable everytime he uses it and either think "I can't believe I paid $160 for that" or "I can't believe I only paid $160 for that". The experience is enduring and reinforced each time you use the product.

We all want to feel that we got a quality product for our money - my perception of quality is my reality.

Why do headphone manufacturers employ industrial designers and enagage customer focus groups in their design phases? Because they know that customers want a stylish product that looks cool, and they can be proud to own and to tell others that they own. OK, styles change and some older cans look a "bit" dated, but the initial desire was there to make something stylish.

Whiel I am not at all being critical of Ken or any other boutique manufacturer, it is their business decision as to how far they will go to support their cusomers' perceptions of quality and value.
post #73 of 86
Thread Starter 
Ken, thanks a lot for replying. I didn't want a refund or anything at all. I LOVE THIS FRICKEN CABLE. That's why I wanted to know was it defected or anything but since it isn't, im glad. I'll fire you up an order some time later, I really enjoy the build quality of your cables and they really do make a difference.

I highly reccomend people to try out Ken's cables, even if it's the Bling Bling which is very good for it's price.

Hey Ken, please don't get me wrong here. I'm not trying to ruin your business or anything at all. Seriously, it was a simple question of whether others had a similiar cable like mine or anything like it, or were we supposed to have a cable like the one you advertised. I appologize for any inconviniences.

Nenso.
post #74 of 86
Wouldn't a looser braid also lower the impedence across the cable?
post #75 of 86
Quote:
Originally Posted by Akathriel View Post
Wouldn't a looser braid also lower the impedence across the cable?


*speechless*
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