Soup is all I could have asked for in a seller. His descriptions were clear, conservative, and he left nothing out. Although other head-fiers questioned his credibility (head-fi members have really started to go downhill these days), I trusted him, and I was more than rewarded. A new pair of HD595's were sent to me well-packaged with all the original packaging. To all the head-fiers that doubted souperman, I say you missed out on a great deal and a great seller. Don't hesitate to do business with souperman. You will NOT regret it!