I am afraid the 'bad' situation has not changed a bit. I recently placed an order from Welborne for a power supply kit. It was meant to power my hard disk which streams high resolution 24/96 and 24/192 music files to my computer / DAC. I prefer an analog power supply to the switching power supply that comes with the external hard drive.
3 weeks after making payment, I inquired about the shipment and got no reply. 2 more emails followed, and a reply came saying that the package had been shipped. I waited 2 more weeks....still no sight of the package. I emailed again and Welborne came back and said "Oh! Your package has just been returned to us marked 'undeliverable'". I have ordered from all over the world; nothing has ever been returned to sender marked "undeliverable". There is a 24-hour porter service at the apartments where I stay and there is always someone to receive mail/parcels even if I am out.
I knew at that moment Welborne was playing games again, having read about their past reputation in various internet forums. I told them to cancel my order and quickly turned to my credit card company for help. I was lucky, and managed to obtain a full refund from my card company.
Please be careful if you are thinking of dealing with them. Welborne was once a good company with greet products. It is really sad to see what they have now become!