I am considering sending this letter to Mr. Yang via David, whom I purchased my Little Dot II+ from. I want to know if people think this is a good idea, what changes should be made, and if you would like to include your name at the end of it. Of course if people do not agree with its contents, then I will make it more personalized, which I will do, although it will probably less effective. The one sentence I am really thinking about removing is the last one in the second paragraph (I would also add . . .).
Thoughts?
Dear Mr. Yang:
It has come to the attention of a number of members at Head-fi that you plan to introduce a new headphone amp called the Little Dot II++. The main difference between this amp and the Little Dot II+ appears to be the removal of the 4P1S tubes, which are replaced with Sovtek 6C19s. This does not sit well with us. The vast majority of LD II+ owners here at Head-fi experienced the arcing problem, which you said was a very rare phenomenon and caused by a bad batch of tubes and had nothing to do with the design of the amp itself. Because so many of us encountered the arcing, this explanation was not entirely satisfactory, but we were most grateful when you, at no charge, shipped a second set of 4P1S power tubes to anyone who asked. However, when a good number of us, if not all, still experienced the arcing with the second set of power tubes, it became apparent that it was more than the power tubes that were causing the problem.
The recent news that you plan to introduce a new Little Dot with changed power tubes seems to confirm our suspicion that the power tubes alone are not responsible for the arcing. In addition, there is a general feeling that you and your company should have told prospective buyers, some of which just purchased a LD II+ last week, that a newer version, one which corrected a known problem, was coming out in the very near future. I would also add that the news of the new amp and speculation as to why it is being released has not had a positive effect on your reputation here at Head-fi.
The purpose of this letter however is not to complain. The members at Head-fi who own a LD II+ would like the opportunity to upgrade to the LD II++ by returning their LD II+ for a $139.00 credit (the purchase of the amp) to be used to buy a LD II++. If a member chose to upgrade, he or she would of course pay for any difference in price between the two amps and pay to have the amp shipped back to you. However, we would expect you to pay to ship the LD II++ back. I do not know with certainly how many current LD II+ owners would like to exchange their amps, but I suspect many do, and that all would welcome the opportunity to do so.
Sincerely,
David S. Cohen
Thoughts?
Dear Mr. Yang:
It has come to the attention of a number of members at Head-fi that you plan to introduce a new headphone amp called the Little Dot II++. The main difference between this amp and the Little Dot II+ appears to be the removal of the 4P1S tubes, which are replaced with Sovtek 6C19s. This does not sit well with us. The vast majority of LD II+ owners here at Head-fi experienced the arcing problem, which you said was a very rare phenomenon and caused by a bad batch of tubes and had nothing to do with the design of the amp itself. Because so many of us encountered the arcing, this explanation was not entirely satisfactory, but we were most grateful when you, at no charge, shipped a second set of 4P1S power tubes to anyone who asked. However, when a good number of us, if not all, still experienced the arcing with the second set of power tubes, it became apparent that it was more than the power tubes that were causing the problem.
The recent news that you plan to introduce a new Little Dot with changed power tubes seems to confirm our suspicion that the power tubes alone are not responsible for the arcing. In addition, there is a general feeling that you and your company should have told prospective buyers, some of which just purchased a LD II+ last week, that a newer version, one which corrected a known problem, was coming out in the very near future. I would also add that the news of the new amp and speculation as to why it is being released has not had a positive effect on your reputation here at Head-fi.
The purpose of this letter however is not to complain. The members at Head-fi who own a LD II+ would like the opportunity to upgrade to the LD II++ by returning their LD II+ for a $139.00 credit (the purchase of the amp) to be used to buy a LD II++. If a member chose to upgrade, he or she would of course pay for any difference in price between the two amps and pay to have the amp shipped back to you. However, we would expect you to pay to ship the LD II++ back. I do not know with certainly how many current LD II+ owners would like to exchange their amps, but I suspect many do, and that all would welcome the opportunity to do so.
Sincerely,
David S. Cohen
