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Juli@ problems... :(

post #1 of 13
8/20/06 at 12:09am
Thread Starter 
As soon as Windows loads the drivers for the Juli@ a loud static can be heard on the right channel. I've tried muting it, rebooting the PC, made sure it wasn't my amp, and don't know where to go from here. Can you please help me. I'm hoping the issue isn't with the physical card itself.

Edits:

Just changed cables, and the problem is still there.
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post #2 of 13
8/20/06 at 5:37am
Quote:
Originally Posted by muckluck
As soon as Windows loads the drivers for the Juli@ a loud static can be heard on the right channel. I've tried muting it, rebooting the PC, made sure it wasn't my amp, and don't know where to go from here. Can you please help me. I'm hoping the issue isn't with the physical card itself.

Edits:

Just changed cables, and the problem is still there.
Have you already tried by reinstalling (updating) drivers?

jiitee
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post #3 of 13
8/20/06 at 7:25am
If the static can only be heard after the drivers are loaded, then it might not be a fault with the card. What driver version are you using?

Normaly if somthing like this happens to me, I just reinstall windows. That fixes most problems :P Can you try the card in a different computer?

Oh and has it always done this?
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post #4 of 13
8/20/06 at 1:00pm
Thread Starter 
Quote:
Originally Posted by Dave_M
If the static can only be heard after the drivers are loaded, then it might not be a fault with the card. What driver version are you using?

Normaly if somthing like this happens to me, I just reinstall windows. That fixes most problems :P Can you try the card in a different computer?

Oh and has it always done this?
Nope, and I figured it out. Believe it or not it was a problem with my PSU. I turned off my PC, and my PSU. I turned on the PSU after I woke up, came back a few hours later, turned on the PC, and everything is fine. I attempted to turn on the PSU and the PC right after, but it wouldn't POST. I let the PSU "charge" for a few hours, and everything is fine. Time to get a new PSU?
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post #5 of 13
8/20/06 at 1:06pm
Thread Starter 
And it came back.. . I'm guessing this is a power issue. I have tried everything else, including reinstalling drivers. I guess I'll order a new PSU when funds are available. See if it helps. Maybe I should even get a power conditioner.
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post #6 of 13
8/20/06 at 10:34pm
Thread Starter 
Not software related at all. Does the same thing in Linux. I'm going to try my other PC now.
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post #7 of 13
8/20/06 at 11:20pm
Thread Starter 
Ok, it's the card. Does the same thing on another PC. I tried it on Linux, and as soon as ALSA loaded, the static came back. Guess it's time to RMA and get a replacement. Oh well.. Unless someone has some suggestions?
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post #8 of 13
8/20/06 at 11:58pm
Quote:
Originally Posted by muckluck
Ok, it's the card. Does the same thing on another PC. I tried it on Linux, and as soon as ALSA loaded, the static came back. Guess it's time to RMA and get a replacement. Oh well.. Unless someone has some suggestions?
Can't think of anything. Replacement seems the only route to me.
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post #9 of 13
8/21/06 at 6:02pm
Thread Starter 
Thank you for all of your help everyone. I'm going to get in touch with ESI and RMA it. Hopefully they have good customer service.
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post #10 of 13
8/22/06 at 4:30pm
Quote:
Originally Posted by muckluck
Thank you for all of your help everyone. I'm going to get in touch with ESI and RMA it. Hopefully they have good customer service.
I'd appreciate it if you'd tell us your experience with their customer service here. I'm thinking about getting a Juli@ for my K1k setup.

Thanks And good luck getting it back in working condition!
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post #11 of 13
8/22/06 at 8:31pm
Quote:
Originally Posted by SimpJee
I'd appreciate it if you'd tell us your experience with their customer service here. I'm thinking about getting a Juli@ for my K1k setup.

Thanks And good luck getting it back in working condition!
I'm also thinking of getting a Juli@ card.

Bill
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post #12 of 13
8/23/06 at 4:24pm
never a blip or a burp when I installed my Juli@ last year (will be getting another in couple of months) and has been doing just fine ever since. ........whereas my Emu 0404, in another computer, may have died yesterday - have to do more checking.
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post #13 of 13
8/23/06 at 4:43pm
i installed my juli@ last night. within minutes i had foobar kernel streaming and feeding my little hornet (my h5 arrives tomorrow) with beautiful crystal clear FLAC music! terrific blackground and i'm coming from the juli@ via analog.

as for my emu0404? one day i suddenly got no sound. and this on a pc that is a pseudo server and i rarely touch in terms of installing or fiddling. pissed me off. it was only a few months old when it happened. i haven't tried futzing with it yet but if i can't get the darn thing going again, i'm getting myself the step down from the juli@ - the maya44. $106 shipped - worth it to me to avoid a headache. was never a fan of the breakout cable either.
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