
When I sent mine back to Sony in Tokyo, they wanted me to pay for the repair. I told them that I was fine paying for the repair, but it was disappointing given the headphones were under 1 year old and that they had broken completely randomly and that I had taken good care of the headphones. After that reply they said that they'd fix it without charging me as it appeared I hadn't done anything to break it.

I must admit being somewhat surprised that I had to push back like this. It was not what I expected from the Qualia staff.
Well, enough of that. Congrats applebook! Hope you enjoy your Qualia as much as I like mine.
Oh heck, I can't resist. Qualia pr*n!


(heh, man ought to dust the cans before taking photos...)

Best,
-Jason