Quote:
|
Originally Posted by etys rule
Just bought the 3500 on Buy.com. Got it for $159 with free shipping. Good deal. Shipping alone on Amazon was close to $25.
|
Forget Amazon. Their service has sunk to abominable levels. I've had 3 straight orders get "stuck". After a couple of weeks with no word from Amazon, they tell me to go to the folks the items are coming from like J&R to find out what the problem is because "it's not with Amazon". After going round and round with the end vendors, it's determined that the order never got to them. When I take that back to Amazon, the supervisor says(THREE TIMES NOW) that the rep should have caught that and not sent me to the end vendors. Well DUH! Each time they tell me that their tech support team is on it but it keeps happening. I'm finally to the point that I'll NEVER order from Amazon again. I use their site to locate vendors and determine pricing but that's it.
Funny but when I informed them of my intent to do just that, the supervisor tells me that it's not wise to do so because Amazon will stand behind their order if it gets lost. Give me a break! You have to ship the darned order for it to get lost in the first place! Oh and the cherry on top....when I asked why no one discovered the hung orders and notified me, they told me that IT'S THE CUSTOMERS RESPONSIBILITY! What? I'm responsible for watchdogging problems in their system?
Sorry. Didn't mean to thread crap but Amazon is pathetic and I'll be darned if I use them for anything ever again. Same for J&R. They've shown themselve to be not much better.
Forgive the rant.