I've moved on to Nordost cables.
The review is put away.
The review is put away.
|Good morning, Ken.
I understand there was a change in rules.
At the time, the only requirement was that you won't charge more for
Paypal unless you charge more for similar services, such as credit
For a starter, I also accept the following:
(1) a personal check from a US bank.
(2) postal money order, cost to you is 90 cents in the US.
(3) bank check.
(4) Western Union money order.
Now to the issue of Paypal fees.
Based on what might have been the previous rules, not only I charge for
Paypal, but also for wire transfers. Those fees can be as high as $25,
depending on the sourcing bank.
Nevertheless, I will check Paypal rules and adjust as required.
There are two philosophies in business to offset costs.
One is to set the price higher in a way that covers the "average"
transaction fee overhead. In my type of business - direct sales to
consumers - Paypal just happens to be the most popular method of
If their overhead is $6 for a $199 pair of X-1 cables, then I have to
assume that overhead in the basic price.
That is the bottom line for any viable business.
I prefered to go with the second and more straight-forward approach:
Price the cables at what I feel is fair - or more than fair. Then give
you - the customer - a choice. You can save yourself a few bucks by
the other payment methods.
Now, you might say, how cheap to worry about $6...
My rebuttal is very simple. If the X-1 had to be priced by the cost of
labor and materials, it should have been priced at least at $299 or
$399, by common market standards.
I'm not the only one, but I am among the few manufacturer that chose to
price their cables at a sane level rather than by common marketing
standards. With that I give you several options of payment.
I think this is not greedy or an outlaw trying to squeeze from you
more for nothing.
In the end, it's a free market and you can buy another product, based
on whatever logic you may have. Perhaps I should have been clearer
on pricing, but I honestly thought that at my prices, people would
I'll be glad to waiver all fees when my cables would sell for 6 to 10
times the manufacturing costs...
I also read that you have considered buying a pair to try. I do offer
a two-week money back and only charge $10 for the hassle plus the
Bottom line, if you are in the US it will cost you about $30 to try the
X-1, even if you don't have a real intention of buying it. Some people
state that up front and I still honor the offer to audition the X-1.
BTW, in that case, the partial refund would also refund Paypal fees...
I'm aware of the postings on head-fi but I'm still not registered and
tried to stay away from commenting about my products on public forums.
I'd appreciate if you post my response up to this parapgraph - unedited
please! - if you think it makes sense.
If not, I will probably register, just to respond to your comments.
They imply a lot of negativity, which I resent.
You don't have to post this paragraph or below, which is intended to
you more than to the general audience.
I feel very much offended by the whole "line of questioning", when all
I've done is put out a quality product at an affordable price.
My other products might be more expensive than the X-1, but each and
every one of them would be priced in a similar manner. My price is
dictated by cost of business and is in line with value - not at what
the market will bear.
I believe that is the most you can ask from any honest manufacturer!
Originally Posted by markl
Now it's time to really go over to the darkside and start experimenting with power cords!
Originally Posted by KenW
Again, I'm not trying to crap this thread but I have been asked to post the reply I received from the manufacturer since he is not a registered user. If it does not violate board rules or offend the original poster, I will do so.
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