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Drew of Shellbrooksaudio - Page 2  

post #16 of 101
8/2/05 at 6:32am

drew

Drew told me about 12 times he dispatched the amp. Each time I asked for the tracking details it went quiet for 2 weeks etc etc.. I finally got one but it was broken in several respects and all of the extras were missing - and the process started all over again. Its all documented on other threads. I am sorry but being told 12 times it was dispatched and 12 times there was a misunderstanding is too much to beleive. Delays can be forgiven if they are explained - lies cant.
post #17 of 101
8/2/05 at 8:48am
If someone has (historically) experienced difficulty in fulfilling orders but has received good feedback in the recent period in the Buyer/Seller forums then I would swallow my anxieties and order goods from them.
If someone advertises a build time of x days, then that's what I expect it to be.
If someone loses my order and my email gets repeatedly spam-trapped, well that's a bit unfortunate.
If someone auctions "my order" on ebay and I contact someone through ebay and offer to cancel my order and bid on ebay for it instead, but are advised by someone to sit tight and await delivery of my order, well that lifts the spirits a little.
If my order doesn't arrive...hmm.
If someone auctions yet another of "my order" on ebay...I would get angry, get a refund off Paypal and post negative feedback in the Buyer/Seller feedback forum here - if all the "someones" above were one person.
Which they were, and I did.

So I bought something else, twice, from the FS forum, off two different Headfi someones 12,000 and 3,000 miles away.
In both instances the transactions were perfect and faith was restored.
post #18 of 101
8/2/05 at 10:57am
I don't understand. If an regular member screws someone over in the FS forums, they're promptly banned and a sticky is put up warning people not to buy from them. Why is this any different for a manufacturer? Drew is a member too afterall and he's screwed more people than williamgoody could shake a stick at.
post #19 of 101
8/2/05 at 11:06am
Quote:
Originally Posted by jefemeister
I don't understand. If an regular member screws someone over in the FS forums, they're promptly banned and a sticky is put up warning people not to buy from them. Why is this any different for a manufacturer? Drew is a member too afterall and he's screwed more people than williamgoody could shake a stick at.
Makes perfect sense but I'd imagine it's what Greg eluded to earlier in this thread: Jude would want to be cautious with that as Drew is an actual business. As opposed to sales transactions among indivdual members done through the board here this is a business affair outside of Head-Fi.
post #20 of 101
8/2/05 at 11:37am
Quote:
Originally Posted by jefemeister
I don't understand. If an regular member screws someone over in the FS forums, they're promptly banned and a sticky is put up warning people not to buy from them. Why is this any different for a manufacturer? Drew is a member too afterall and he's screwed more people than williamgoody could shake a stick at.

Has Drew screwed more people than William? And for more money?
post #21 of 101
8/2/05 at 11:44am
Quote:
Originally Posted by Zanth
Has Drew screwed more people than William? And for more money?
I just have to ask, Zanth, not meant to provoke an argument at all bro, but are you being sarcastic? I mean, if Drew has screwed less people for less money than William are you suggesting that's somehow better or ok?
post #22 of 101
8/2/05 at 11:50am
No I'm not suggesting that at all. You have read much too far into my message.

jefemeister made a comment, and I wanted to know if he has evidence of this. I was not aware that the problem was as extensive as this. When Drew had problems about a year ago, many of the problems were remedied, so if the mods had banned him...folks would have potentially lost out on their money and/or amps. Since things had settled down, the explanation being he bit off more than he could chew, and the fact that he had apparently fixed many of the problems, he was not banned. However, if there are further problems and on a scale as large as williamgoody, then it is indeed quite a catastrophe.
post #23 of 101
8/2/05 at 11:52am
This is very disconcerting. I've been in pretty regular contact with Drew these past couple weeks as he's been getting some stuff to make a Super Mini Moy for me with some different specs (different knob, LED and opamp). He's been pretty good about everything, especially since I've been on the fence about buying another amp. He was cool with building it, and if I decided I didn't want an amp, he'd have another amp he could either keep or sell on Ebay or something.

I'm sorry to hear that he hasn't been in contact with you. I'm not sure what advice I can offer you. But waiting since last year for an amp is absolutely unacceptable. I think that even Drew would understand at this point about doing what's necessary to get your money back (whether that's him refunding it to you, or you contacting your credit card company).
post #24 of 101
8/2/05 at 11:56am
Quote:
Originally Posted by Zanth
No I'm not suggesting that at all. You have read much too far into my message.
Ahhhh, got ya, Zanth, sorry. Well, if anyone else would have thought that now you have explained what you meant. It's too bad to hear about people still having problems like this. Thanks, Zanth.
post #25 of 101
8/2/05 at 12:09pm
well perhaps I used the term "screwed" too loosely. I think everyone has been able to recoup their costs: some through Paypal, some through their Credit Card companies Fraud department. Some people have just had to wait 6 months to get their amp which seems to often times show up non-functional or missing parts, some just seem to be constantly lied to about their shipping dates. I'm not going to say that the activity is necessarily criminal but it just seems to me that enough is enough. Maybe banning isn't the solution, but we definitely need some kind of very visable sticky on the situation and I feel someone here needs to have a conversation with Drew since it's becomming obvious that the Head-Fi/Drew/Shellbrook relationship (yes I realize that technically there isn't one) isn't doing anyone any good. He's basically using this site to drum up sales and get "free advertising" on a product he can't seem to deliver.
post #26 of 101
8/2/05 at 1:02pm
Thread Starter 
I remember when I was on the forums a while back...maybe half a year....everyone was so fond of Drew.

Now its the opposite? I will take appropiate actions, thanks a lot guys

and, no, I am not a troll. I am just a long-time-no-poster.

Cheerz
post #27 of 101
8/4/05 at 11:11am
You guys might want to look at this:

http://ipodstudio.com/forums/showthread.php?t=1915

Seems they closed his shop.

BTW, I posted this in the other thread, too, so everyone sees it.

Mod edit: FYI: Please note that "setharmstrong" is actually Duncan aka Full Monty from ipodstudio, here once again under yet another identity to shill his site and take a shot at Head-Fi.
post #28 of 101
8/4/05 at 11:52am
Quote:
Originally Posted by appar111
This is very disconcerting. I've been in pretty regular contact with Drew these past couple weeks as he's been getting some stuff to make a Super Mini Moy for me with some different specs...
OK I'll chime in~
Maybe he's doing small projects ?!
I sent an inquiry e-mail regarding a Moy a month ago and got nothing. Sounds like the shop is closed. I ended up getting a MintyMoy here.
post #29 of 101
8/4/05 at 12:16pm
Quote:
Originally Posted by setharmstrong
You guys might want to look at this:

http://ipodstudio.com/forums/showthread.php?t=1915

Seems they closed his shop.

BTW, I posted this in the other thread, too, so everyone sees it.

Mod edit: FYI: Please note that "setharmstrong" is actually Duncan aka Full Monty from ipodstudio, here once again under yet another identity to shill his site and take a shot at Head-Fi.

Oh I just love Duncan's response there. Considering he has no clue how the moderators have or are dealing with this situation, his remark is ignorant, undignified and inflammatory (of course it is his site...). Now then, beyond dealing with this issue, the moderators at this site actually have to do work because we actually have a membership that posts, or heck, a membership at all. So in dealing with Drew, we deal with everything else as well, on top of our real lives, you know from the real world?

Anyhow, we are dealing with things in a suitable manner. But again, we at Head-fi are never responsible for any business transactions a member decides to contract. Caveat emptor and all that applies. Of course, we also won't blindly let folks fall victim to predators, and in this case, we will implement suitable remedie.
post #30 of 101
8/4/05 at 1:22pm
Shouldn't the MOT be held to the same (or even more stringent) standards of the For Sale forums?
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