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E2c cracks

post #1 of 8
5/21/05 at 7:13pm
Thread Starter 
The housing of my E2c's have a couple cracks in them and I was wondering if this was normal or not. Because if its not then i can send them back under warranty...
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post #2 of 8
5/21/05 at 7:22pm
No, cracks are not normal.
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post #3 of 8
5/21/05 at 7:37pm
Thread Starter 
Yea, but it's odd since i dont abuse them or anything. They are just in the clear part of the housing and they dont seem to affect the sound at all.
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post #4 of 8
5/21/05 at 7:38pm
I have the Shure E2C. I have had it for about four months. I do not have any cracks in the cord or the shell of the canalphones themselves. I have never herd of anyone having cracks in the E2C. (they are tough little guys) I belive that you should get in contact with the customer support division of Shure Inc and investigate the posibility of a warrantied replacement.

Just out of curiosity, how large are the cracks in the housing? Has the sonic signiture of them changed at all since the cracks have apeared. Oh yeah, and how did you manage to crack the E2C, its the toughest canalphone I now.
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post #5 of 8
5/21/05 at 7:42pm
Thread Starter 
I dunno I don't abuse them but only the half black one is cracked. I havent dropped them, sat on them, or whacked them agaisnt anything, so I don't know whats going on. I'll contact Shure...
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post #6 of 8
5/21/05 at 7:43pm
Yeah, definately get hold of customer service, they'll take good care of you.
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post #7 of 8
5/21/05 at 8:16pm
are you sure they are cracks and not plastic mold lines?
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post #8 of 8
5/21/05 at 9:07pm
Thread Starter 
Yea.. Like I said only one fo them has it. And there is one thats an odd shapped not at all like mold lines.
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