New Posts  All Forums:Forum Nav:

Is Todd on holiday?

post #1 of 11
2/15/05 at 1:47pm
Thread Starter 
Hi,

Is Todd on holiday these days? Or still busy after the show?

I placed one order several days ago (2 February), giving all my details, including my address in UK. Todd replied me the same day giving me the additional shipping cost. I replied saying that it was Ok for me, confirming the order. I asked if there was any kind of tracking number too.

I didn't receive reply to that mail. I waited until the 10 of February for the delivery and I sent him a new mail asking for this.

I didn't receive reply to this new one, so I sent a new one yesterday. Still no answer.

I made several calls to him these days but I can only reach his voicemail.

I was browsing the forum just in case and I found about the Show. That might explain the voicemail these days. Sure he has been busy. But I dind't receive news from him yet, hence I'm asking if he is on holiday or something.

I'm quite surprised as I heard that his customer service is excellent. I don't use to be pushy at all, but we have a meeting of head-fiers in UK soon (27 Feb) and I want to bring some flat pads there. That's why I'm in a hurry.


Any feedback highly appreciated. Thanks in advance.
Reply
post #2 of 11
2/15/05 at 1:58pm
Todd is one of the best retailers I have dealt with and I am sure he is decompressing after his show. I would give him a call.
Reply
post #3 of 11
2/15/05 at 2:04pm
As JMT mentioned Todd is an oustanding seller. Every time that I have dealt with him, it has been a quality experience. Like JMT suggested give him a call.
Reply
post #4 of 11
2/15/05 at 2:12pm
No worries. He's the best. I'm sure he's just catching up after the show. Another vote for a call but I'd give him some time.
Reply
post #5 of 11
2/15/05 at 2:35pm
i've also made an order from todd, dropped several pms and mails in the past few days but also did not receive any reply, no idea if my items have been shipped...... btw, i doubt todd is on holiday, he was online.....you can check that in his profile....
Reply
post #6 of 11
2/15/05 at 2:41pm
Thread Starter 
Hi!

Thanks for the feedback. Don't get me wrong. Please understand that I'm not complaining. I just read a few threads here and I can see the service is great. That's why I posted this, just in case someone is aware that he is not available for some reason. Or maybe my mails got lost.

As I said I'm not pushy at all (I'm waiting since the 2 Feb). Is just that I heard about this head-fiers' meeting a few days ago, and now I think it would be great to bring flat pads there in order to show to some people how they can improve the Grados experience.

I'm calling again today and I'm only reaching the voice mail.

Anyway I think we still have time. After all, the meeting is on the 27.

Many thanks for your replies. Best regards,
Reply
post #7 of 11
2/15/05 at 2:56pm
Hi Nomad,

Send me a PM and I'll give you your shipping details. I believe you ordered Flat Pads and they have shipped. I just at this moment cannot connect your Head-Fi handle to your real name (still a little brain dead from the show!).

I am also battling trying to get my new DEll computer to hook up and stay that way to my satelite connection. I am not real sharp with all of the details of getting all my documents transferred from old computer to new so I am behind on replying. I apologise! Any order that I have received and the item(s) were in stock, shipped out as usual. My e-mail and replies here are not what I would normally call acceptable. AND on top of it all, I still am tearing down gear and moving it back from the show. Please be patient with me for a few more days and then all will be back to normal (whatever that is )

Thanks again for your understanding.

Todd
TTVJ – Home of High End Audio Home featuring TTVJ and Apex High Fi Audio products! Providing great products, service, and pricing to our customers
Reply
post #8 of 11
2/15/05 at 3:18pm
Thread Starter 
Quote:
Originally Posted by Todd
Hi Nomad,

Send me a PM and I'll give you your shipping details. I believe you ordered Flat Pads and they have shipped. I just at this moment cannot connect your Head-Fi handle to your real name (still a little brain dead from the show!).

I am also battling trying to get my new DEll computer to hook up and stay that way to my satelite connection. I am not real sharp with all of the details of getting all my documents transferred from old computer to new so I am behind on replying. I apologise! Any order that I have received and the item(s) were in stock, shipped out as usual. My e-mail and replies here are not what I would normally call acceptable. AND on top of it all, I still am tearing down gear and moving it back from the show. Please be patient with me for a few more days and then all will be back to normal (whatever that is )

Thanks again for your understanding.

Todd
Hi Todd,

No problem at all. It seems like I didn't choose the best moment to order.

I did order 2 pairs of flat pads and a grados plug adaptor (1/8" - 1/4").

Glad to see that they will be on time for the meeting. I'm pretty sure you will receive some orders after it from other attendants.

I'll send you a PM right now. Thanks.
Reply
post #9 of 11
2/16/05 at 5:31pm
Thread Starter 
Quote:
Originally Posted by Todd
Send me a PM and I'll give you your shipping details.
He did as he said. I just received my shipping details.

Thanks Todd and good luck with your transition between computers. I know it is not easy sometimes. I work with these things.
Reply
post #10 of 11
2/16/05 at 5:57pm
despite the lack of response due to todd's busy schedule, i've got my sr-71 in 5 business days....thats from the states to canada (todd to me he shipped it last thursday). the package reached here faster than I thought, and the sr-71 is alot smaller than I thought... ....gotta open it once i got home

unfortunately....didnt get away from tax this time and was charged 80CAD for it....ouch.....

anyway, thanks todd.
Reply
post #11 of 11
2/22/05 at 3:21pm
Thread Starter 
Hi,

2 Pairs of Flat Pads and a miniplug adaptor on time for the UK meeting this weekend. I'm glad I will be able to show how they improve the Grados experience.

The parcel got stuck on the British customs. What a surprise. It took ages!

Customs:0 - Todd:10


Cheers
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: TTVJ Premier Sponsor Forum