Pros: Sound and comfort, easily driven. VERY musical, yet very detailed
Cons: The wait is unbearable and UM UK are pretty bad at replying to emails
I've taken down my review of the Merlins and will repost it once I get them back. By now it's been 4 months and I've had them in my posession for no more than two weeks out of those 4 months.
Two weeks into the 3-5 week estimated turnaround time for my remolds/fixing and UM have gone back to maintaining radio silence. Not a word, not a single peep, no replies to emails.
I love my Merlins but I'm starting to *really* dislike the customer service (or lack thereof) from UM UK. Just keep me informed, that's all I ask for.


Glad to hear you like them! Been tempted by these for a while but I just cannot justify more CIEMs.
Hope you worked out the build issues as well.
IT HQ of a large multi-national chain of retail stores. Please don't be the one I'm thinking of in Stilling, haha.