sounds like a software issue. Disconnect WA7 and all other USB devices, reboot the PC and reconnect once it's booted up. If you have audio programs or plug-in running, they may be taking priority (most non-native apps do this). The proper way to troubleshoot is to isolate the WA7 from everything else. We recommend a dedicated PC or Mac for music playback for best results.
2/1/17 at 4:31pm