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Posts by Kingwa

The over 192K support only by the KS and ASIO.You want to check if working with either mode. 
Finally I download a video in my computer and do the test and it is . We had report to VIA company to correct the driver.   In our side, we have update the hardware , now had avoid the problems. In non DSD files playback , the mute relay had stop working.
For who want to upgrade the clock in the NFB11.32, upgrade the 80MHz clock up to 100MHz, boost the ES9018 can support up to 384KHz from USB input.
The Paypal had 45 day free return term but your case had over this.   We usually decalre USD450 on the invoice,unless the customers ask declare other value or full value, addition shipping cost USD139, total is USD589 for customs, but I don't know if there is over 50% tax charge in your country.   We always do in this rule: If your unit had fault within two weeks and start shipping back, and we confirm the fault, we cover the full shipping back cost , but your case is...
 Your DAC was shipping at 30th Dec, 2013 from China .You shipping back and we got it  at 1th April, 2014,  there are 3 months use.And we had return the full price of the Master 7, the shipping cost USD139 of shipping from China to your country, and the USD139 cover the shipping cost you shipping back to us.  DO you still consider this is unreasonble? Can I buy a Macbook and use 3 months then return and got the full price and both ways shipping cost?
A frequency band responsed test base on AP SYS 2722.  
This is simply.If the pack lost during shipping, we will shipping another one to customer without any charge, the refund just betweem the shipping company and us , will not bother the customer.
Declare a low value may can help.
I can't reply any words by the Micsoft IE, just setup the firefox for reply you.   I don't think this this is had fault by us. We have try some times contact the post office but never have find your pack's inform. You must know the post office not under our control.   If you shipping with EMS or DHL or other express, they will call us and delivery the pack,so there will have not any issues.     I just check the email, and find the matter. I was ask you shipping to...
The firmware for all built in USB32 as USB interface DAC, but not for the DI-V3 because it is limit 24bit on SPDIF transmit. We have declare on the web :  The firmware only for the DACs not for the DI V3.   The DI V3 firmware have finished at the same time of the DACs firmware but we like to test with DACs users at first. The DI-V3 firmware will release later if the test have not matter.
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