I've had my Monster Turbine Pro's sitting in a drawer with broken cables that I've just been busy and haven't taken the time to rip into and recable. Thinking I might try and send them out to fisher to reshell as I could never get them to fit well.
I have had a couple small problems in the past with Amazon, but a call (surprisingly quick calls too!) and it was resolved no problems at all!! Could not be happier with their service......well maybe if they just gave me my orders for free I'd be happier;P