SA6 cable broken on replacement pair

[blazer78]

Hi,

I've had a replacement pair of SA6's (first edition) sent out as a replacement for my original pair that had its entire piece fractured in half. On this second pair, the joint that connects the cable to the right earpiece has snapped and no more sound is coming out of the right earpiece. Its quite dissapointing as this is my replacement pair....

Is there a place in Australia (shop or online store) that I can buy a replacement cable? I heard that Sleek Audio received a new batch of cables that were supposedly more durable. The main gripe i have with my now broken cable is also the fact that the cable becomes very stiff after a month or so.

Thank you for your time.







As you can see, the copper wire is exposed and the jacket that prevents the cable from bending excessively has been broken. I believe this may have something to do with the cable becoming stiff after a month. Its less ductile and hence fractures easily instead of yielding (Im a civil engineering student =P). I have babied this earphone like crazy after my first pair had its earpiece fractured in half just by replacing the treble tip.

[Junliang]

Is it still under warranty ?
I remember they have warranty for their wires too.

EDIT: Oops, 90 days of warranty from the date of purchase for the cables..

[blazer78]

I cant remember how long its been since i got the replacement pair, i think its still under 1 year, most probably even under 6 months. But Its my replacement pair, so im not sure if thats under warranty anymore...

[Andrew C]

Hello Blazer,

Sorry to hear you're cable went bad like that. Shoot me an email at info and we'll see what we can do for you.

[blazer78]

Sure Andrew, I will do that.