Good customer service.
Recently my Custom 3 broke so I sent an inquiry via the Klipsch web site and they were very rapid to respond. I received an email back within 24 hours that stated they were sorry and would send a replacement right away. They also sent an email pointing me to the Fed-Ex site to print out a return label for my RMA. I received the replacement Custom 3 in about a week and am going to send the broke ones back today. Overall I'm very happy with their customer service and things so far have gone very smoothly.
Thanks Klipsch!!
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Headpones: Grado SR325i, AKG 701, AKG 271, Senn HD212, Equation RP21 and RP22x, Future Sonics M5, Klipsch Custom 3, Denon AH-D2000, Denon AH-D1001, Ultrasone HFI-780 with 18AWG Cryo cable, Grado SR225, Beyer DT 770 (250 Ohm)
Amps: Audio Valve MK II, Sugden Headmaster, Larocco Pocket Reference, Graham Slee Voyager, Headroom Micro Stack
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