BEWARE: www.discountheadphones.com / iDealSound

[kodreaming]

I placed my older for Shure olive foam on March. Emailed them on April. Got a response yesterday.

Basically, the previous owner sold the business to a new guy or something and everything was messed up... The guy said he is going to ship it ASAP.

[Elluzion]

idealsound ripped me off for $15, they sent me the wrong tips and i sent them back for a replacement of the right tips and they haven't replied to any of my 4 emails!

DO NOT BUY FROM DISCOUNTHEADPHONES.COM!!!

[TT600R]

Hmmm,
I ordered some small olives($14) on october 5th.Paid with PayPal.
On october 7th. PayPal mail that order is in process.
Still haven't recieved anything..No reply on my email.
Is it possible to cancel the order and get my money back through PayPal?

[soozieq]

Originally Posted by TT600R

Hmmm,
I ordered some small olives($14) on october 5th.Paid with PayPal.
On october 7th. PayPal mail that order is in process.
Still haven't recieved anything..No reply on my email.
Is it possible to cancel the order and get my money back through PayPal?

I ordered 2 Etymotic er61 cases on Sept 14th to be sent to the UK. On the 16th, I got a message to say my order was being 'processed' and would be sent via USPS airmail... would be sent, not had been sent.

Last week, after hearing nothing for 3 weeks, I emailed them to ask if my order had been dispatched yet - no response, I emailed them again a few days ago, asking the same thing, and have still had no response.

I opened up a dispute with Paypal and escalated it to a claim yesterday. But Paypal seem to think the item was dispatched on Sept 16th, even though it wasn't, it was just being processed. Well, I could have processed enough cheese to feed the third world in the time it's taken idealsounds to process one lousy order!

So they had time to tell Paypal it was dispatched (when it wasn't), but they didn't have time to communicate with me at all?

[TT600R]

Originally Posted by TT600R

Hmmm,
I ordered some small olives($14) on october 5th.Paid with PayPal.
On october 7th. PayPal mail that order is in process.
Still haven't recieved anything..No reply on my email.
Is it possible to cancel the order and get my money back through PayPal?

Guess what fell on the doormat today...
My olives.The stamp on the envelope said october 7th,so it got shipped 2 days after I paid with Paypal.
Everything ok,but communication could be better.

[crypt@]

My ER4 came from iDealSound 4yrs ago, that was my 1st eBay transaction. Communication was friendly and responsive then.

Also I had confirmation from Etymotic that iDealsound was at the time an authorised dealer.