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Today's Featured Head-Fi Blog: A Japanese headfier's monologue (Sasaki)
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Just purchased an RSA Predator . Great service , Terrific product . I also bought from Audio Line Out a Jumbo Mini to Mini , Sennheiser hd 600 combined with Jenalabs 18c Cryo cable for the sennheisers . Ken your the best . Great service from both Vendors .
These guys both really take care of you as far as answering questions and making sure you get what you need while providing top-notch products. Between the two I've spent more than I'd care to admit, and I'm happy with the products and service every time.
I bought one of Ken's cryo docks a while back, and after a short time the dock connector came apart at the seam. I contacted Ken, and he immediately shipped me a replacement, along with a free camo ALO hat, and never even asked for the faulty one back! Unbelievable customer service, I will continue to buy from Ken in the future.
I had an issue with one of Ken's cables once... I'd had it for a while (it certainly wasn't "brand new") but it didn't seem to lock into place properly. He asked me to send it in to him, and I had a brand new one, a hat, and an apology within 3 or 4 days! Ken is a class act and really stands behind his products.