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Old 10-16-2007, 01:00 AM   #1 (permalink)
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I had a minor connectivity issue with my ALO mini cryodock when used with my 2G nano, that wasn't a problem with my 5.5G video ipod.

I sent Ken a PM about it, and he had me send it back. After I sent it in he replaced it with a new cable instead of trying to repair the old one, and I got a shorter version like I originally wanted.

I am VERY happy with his service. Highly recommended.

Larry
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MAIN RIG: Marantz CD5001 > Synergistic Research Coax > Apogee mini-DAC with Sigma 11 PSU > Neutrik XLR out > Jensen Transformers XLR-RCA > Anti-cables RCA > Stax SRM-1 Mk2 pro (or HEV70) > Sennheiser HE60 >>> SRM-1 Mk2 Pro (or HEV70) RCA pass-thru > Silver plated copper IC > Woo Audio Maxxed WA6 w/ GZ34 Bugle Boy > Grado RS-1 with APS V3 cable.
BEDSIDE RIG: Sony D-303 or iRiver H140 > Sysconcept.ca optical > HeadRoom Micro DAC > ALO cryo silver x mini-mini > TTVJ portable millet hybrid tube amp > Grado HF-1 with Headcoverage woodies and APS V3 cable.
BASEMENT RIG: iBook > USB PICO > barqy built silver and copper mini-RCA > DarkVoice 336i > Ultrasone Edition 9 #440 with APS V3 cable.
PORTABLE RIG: iMod 80gb 5.5G > barqy silver in silk LOD > ALO portable V-Cap dock > barqy silver in silk mini-mini > RSA Predator > Livewires T1.
LAPTOP RIG: MacBook > USB iBasso D2 > Headphile HF-1 with BlackMax cable.
Selling Sony D-5 CD player
CO regional meet 7/26/08
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Old 10-16-2007, 04:11 AM   #2 (permalink)
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Ken is always very responsive regarding any issues you may have. For me, he accidentally cashed a check that I sent him, but upon emailing him, he promptly credited me back the money along with an apology. I would never hesitate to email him with any questions or concerns.
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Sources: laptop -> Silverstone EB-01, iPod nano 4gb, iPod Classic 160gb, Sony DAV-S300
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Old 10-16-2007, 08:01 AM   #3 (permalink)
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He's the best in his class that I've dealt with. That is, small/specialty audio shops.
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