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| Headphone Amps (full-size) Discussion of desktop headphone amps. |
08-27-2008, 04:19 PM
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Head-Fi'er
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Join Date: Aug 2008
Posts: 89
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Little Dot's excellent service.
I just wanted to make a post to commend the guys at Little Dot for their terrific customer service. David has been exceedingly quick to respond and very polite.
Best of all from the time I placed the order (Aug. 22nd) it took only 2 business days to ship and arrive in Philadelphia U.S.A, half way around the world. I was completely shocked it had arrived already as I had anticipated it coming sometime next week. I can't wait to try it out 
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08-27-2008, 04:30 PM
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Headphoneus Supremus
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Join Date: Apr 2008
Location: El Cerrito, CA
Posts: 1,593
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Agreed. David's always been very quick to respond to emails within hours, and very helpful with follow-up questions months after my initial purchase. My MKV arrived in five days (with a weekend intervention), and I had recieved it before the shipping company even had tracking info in their system.
__________________
Cans: Sennheiser HD650 w/ APS V3 (Furutech)
Amp: Woo Audio WA3+ (soon to be re-capped)
Tubes: Pre: Siemens 6922 & 7308, Amperex 6DJ8 Bugle Boys Power: Tung-Sol 5998 & 7236
Source: Denon DVD-1920, Monarchy DIP Combo, Oritek OMZ v4.1 DAC
Power: Furman PL-8 II, Parasound AWG12 x3
Cables: Signal Cable Ag Resolution w/ Eichmann Ag Bullets, Tributaries Ag Series SVC x2
Team Bay Area
I can has feedsbak?
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08-27-2008, 05:28 PM
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Headphoneus Supremus:
High-End Forum Volunteer
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Join Date: Nov 2004
Location: White Plains, NY
Posts: 8,910
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LD has very good customer service and David is great to deal with - always very responsive and helpful.
__________________
1. Cary 306 SACD »» RSA B52 or HR Bal Home »» HD650 / HD800 / SR325 / RS1 / HF2
2. Cary 306 SACD »» HeadAmp KGSS »» HE60
FS: Balanced RS1 (buttons) Click Here
Head-fi
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08-27-2008, 05:32 PM
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1000+ Head-Fi'er
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Join Date: Apr 2007
Location: New Jersey, USA
Posts: 1,254
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when i received a faulty unit, littledot told me to hold onto it and sent me a new one which i received in a matter of a few days. when i returned the defective unit to them, they even reimbursed the shipping cost.
that was some amazing service.
__________________
Altec Lansing im716, Koss KSC75, Cowon D2, Sansa Clip 2GB, Headstage Lyrix Total Pro USB DAC/AMP
Head-Fi Feedback
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08-27-2008, 06:36 PM
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Head-Fi'er
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Join Date: Mar 2008
Location: Montreal, QC, Canada
Posts: 79
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I have not purchased from LD yet (soon) but I have asked David a lot of questions and he was so quick I am wandering if he does ever get some sleep!
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08-27-2008, 06:45 PM
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1000+ Head-Fi'er
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Join Date: Mar 2006
Location: Toronto, Canada
Posts: 1,450
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Quote:
Originally Posted by vcoheda
LD has very good customer service and David is great to deal with - always very responsive and helpful.
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x2
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08-27-2008, 07:05 PM
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1000+ Head-Fi'er
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Join Date: Dec 2006
Location: Long Island, New York
Posts: 1,015
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Even though I no longer own Little Dot amps, I have to admit their customer service is superb from personal experience. It took a week to get a replacement 2++ after mine died. And they paid the shipping both ways. David is one of the nicest guys in audio.
Last edited by atbglenn; 08-27-2008 at 07:08 PM.
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