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Go Back   Head-Fi: Covering Headphones, Earphones and Portable Audio > Equipment Forums > Computer Audio

Computer Audio Discussion of computers as source components, sound cards, USB DACs, media servers, etc.

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Old 08-20-2006, 04:09 AM   #1 (permalink)
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Default Juli@ problems... :(

As soon as Windows loads the drivers for the Juli@ a loud static can be heard on the right channel. I've tried muting it, rebooting the PC, made sure it wasn't my amp, and don't know where to go from here. Can you please help me. I'm hoping the issue isn't with the physical card itself.

Edits:

Just changed cables, and the problem is still there.
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Old 08-20-2006, 09:37 AM   #2 (permalink)
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Originally Posted by muckluck
As soon as Windows loads the drivers for the Juli@ a loud static can be heard on the right channel. I've tried muting it, rebooting the PC, made sure it wasn't my amp, and don't know where to go from here. Can you please help me. I'm hoping the issue isn't with the physical card itself.

Edits:

Just changed cables, and the problem is still there.
Have you already tried by reinstalling (updating) drivers?

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Old 08-20-2006, 11:25 AM   #3 (permalink)
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If the static can only be heard after the drivers are loaded, then it might not be a fault with the card. What driver version are you using?

Normaly if somthing like this happens to me, I just reinstall windows. That fixes most problems :P Can you try the card in a different computer?

Oh and has it always done this?
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Old 08-20-2006, 05:00 PM   #4 (permalink)
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Originally Posted by Dave_M
If the static can only be heard after the drivers are loaded, then it might not be a fault with the card. What driver version are you using?

Normaly if somthing like this happens to me, I just reinstall windows. That fixes most problems :P Can you try the card in a different computer?

Oh and has it always done this?
Nope, and I figured it out. Believe it or not it was a problem with my PSU. I turned off my PC, and my PSU. I turned on the PSU after I woke up, came back a few hours later, turned on the PC, and everything is fine. I attempted to turn on the PSU and the PC right after, but it wouldn't POST. I let the PSU "charge" for a few hours, and everything is fine. Time to get a new PSU?
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Old 08-20-2006, 05:06 PM   #5 (permalink)
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And it came back.. . I'm guessing this is a power issue. I have tried everything else, including reinstalling drivers. I guess I'll order a new PSU when funds are available. See if it helps. Maybe I should even get a power conditioner.
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Old 08-21-2006, 02:34 AM   #6 (permalink)
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Not software related at all. Does the same thing in Linux. I'm going to try my other PC now.
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Old 08-21-2006, 03:20 AM   #7 (permalink)
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Ok, it's the card. Does the same thing on another PC. I tried it on Linux, and as soon as ALSA loaded, the static came back. Guess it's time to RMA and get a replacement. Oh well.. Unless someone has some suggestions?
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Old 08-21-2006, 03:58 AM   #8 (permalink)
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Originally Posted by muckluck
Ok, it's the card. Does the same thing on another PC. I tried it on Linux, and as soon as ALSA loaded, the static came back. Guess it's time to RMA and get a replacement. Oh well.. Unless someone has some suggestions?
Can't think of anything. Replacement seems the only route to me.
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Old 08-21-2006, 10:02 PM   #9 (permalink)
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Thank you for all of your help everyone. I'm going to get in touch with ESI and RMA it. Hopefully they have good customer service.
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Old 08-22-2006, 08:30 PM   #10 (permalink)
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Originally Posted by muckluck
Thank you for all of your help everyone. I'm going to get in touch with ESI and RMA it. Hopefully they have good customer service.
I'd appreciate it if you'd tell us your experience with their customer service here. I'm thinking about getting a Juli@ for my K1k setup.

Thanks And good luck getting it back in working condition!
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