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| Headphones (full-size) Discussion of full-size headphones. |
04-13-2006, 12:15 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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Okay, shipping away ALL my things for RMA...how to?
My AKG K701s rattle on the left side when tapped, and my UE super.fi 5 Pros housing is cracking. I have the green light from both companies to ship them away for repair.
However, I am scared, as this is my first time shipping away big items. Do I just get any big brown box for them? What about the postage? How do I know how many stamps I should put on there??
Many thanks guys for your replies.
Edit: Can I use any brown box i find around my house?
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 12:51 AM
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1000+ Head-Fi'er
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Join Date: Dec 2005
Location: Davis, CA
Posts: 1,129
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Quote:
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Originally Posted by AtheisticFreedom
My AKG K701s rattle on the left side when tapped, and my UE super.fi 5 Pros housing is cracking. I have the green light from both companies to ship them away for repair.
However, I am scared, as this is my first time shipping away big items. Do I just get any big brown box for them? What about the postage? How do I know how many stamps I should put on there??
Many thanks guys for your replies.
Edit: Can I use any brown box i find around my house?
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Just go to any UPS store and they should give you enough instructions to get through. Also, remember, headphones are fragile things, don't spare on any packaging materials, e.g: stuffed paper, packaging peanuts, etc. Good luck and sorry about your headphones.
__________________
Home: Trends UD-10.1 -> Zapfiltered Zhaolu D2.0 Balanced Out -> Kenwood KA-7100 -> Koss A250/ AKG K340
Speaker: Trends UD-10.1 ->Zapfiltered Zhaolu -> Kenwood KA-7100 -> EPI 100
Portable: iRiver H140 -> iBasso T2 ->Sennheiser PX100/ Altec Lansing iM716 minus pod
Team Vintage
Read my feedback, my playlist, and my review of all my cans.
Check out my system!
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04-13-2006, 12:53 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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Thanks for ur reply. So do I bring my stuff at the UPS place (can't I use a Postal service?) and I can ship everything away from there??
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 12:55 AM
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1000+ Head-Fi'er
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Join Date: Dec 2005
Location: Davis, CA
Posts: 1,129
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Quote:
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Originally Posted by AtheisticFreedom
Thanks for ur reply. So do I bring my stuff at the UPS place (can't I use a Postal service?) and I can ship everything away from there??
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Yes. Just bring everything to the UPS store, and they usually have some boxes for packaging. But I would prefer to have my own boxes (cheaper!), and make sure that everything is wrapped in some good layers of paper or other soft material to prevent further damage from transportation.
__________________
Home: Trends UD-10.1 -> Zapfiltered Zhaolu D2.0 Balanced Out -> Kenwood KA-7100 -> Koss A250/ AKG K340
Speaker: Trends UD-10.1 ->Zapfiltered Zhaolu -> Kenwood KA-7100 -> EPI 100
Portable: iRiver H140 -> iBasso T2 ->Sennheiser PX100/ Altec Lansing iM716 minus pod
Team Vintage
Read my feedback, my playlist, and my review of all my cans.
Check out my system!
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04-13-2006, 12:58 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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Thanks a million dude. You really know what you're talking about. Guess I better start to collect my things up...
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 01:01 AM
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1000+ Head-Fi'er
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Join Date: Dec 2005
Location: Davis, CA
Posts: 1,129
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Quote:
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Originally Posted by AtheisticFreedom
Thanks a million dude. You really know what you're talking about. Guess I better start to collect my things up...
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No problem. Just some life experience I picked up along the way 
__________________
Home: Trends UD-10.1 -> Zapfiltered Zhaolu D2.0 Balanced Out -> Kenwood KA-7100 -> Koss A250/ AKG K340
Speaker: Trends UD-10.1 ->Zapfiltered Zhaolu -> Kenwood KA-7100 -> EPI 100
Portable: iRiver H140 -> iBasso T2 ->Sennheiser PX100/ Altec Lansing iM716 minus pod
Team Vintage
Read my feedback, my playlist, and my review of all my cans.
Check out my system!
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04-13-2006, 01:22 AM
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Headphoneus Supremus
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Join Date: May 2004
Location: Fayetteville, NC, USA
Posts: 2,705
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Beware, the UPS store will charge a LOT to ship your packages out. I'd recommend USPS or FedEx if you have a location close by...
__________________
{- X-Fi Fatal1ty | Dynahi | Ultrasone PROline 2500 | Sennheiser HD-580-}
{- 30gb Ipod Video | KSC-75 | Marshmallows | Bose Triport AE -}
When the power runs out, we'll just hum - Radiohead
TEAM BOSE!
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04-13-2006, 01:27 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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Well, my mom said that there is a postage store right across the street. I'll see what's up with them...they aren't UPS or FedEx from what I gather, so...
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 01:31 AM
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100+ Head-Fi'er
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Join Date: Feb 2006
Location: N.Y.
Posts: 289
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Im not sure how AKG does R.M.A.s but when I sent my fi5 pros U.E. asked to make sure to have the R.M.A. number written on the outside of the box , include inside copy of bill of sale , return shipping adress and short reason for the return. I imagine all this is supposed to speed things up , good look , mine took a little under 2 weeks.
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04-13-2006, 01:34 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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^ Yup, the head of UE told me all that on an email. Strange, I came here to ask where I should write the RMA (on the UE package or the box), and you just happened to already answer my question.
Thanks y'all.
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 01:47 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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lol my dad came in here yelling at me how these things I buy are so poorly made for how much I spent on them. My bad luck that I have to get the bad batches...
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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04-13-2006, 04:53 AM
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500+ Head-Fi'er
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Join Date: Dec 2005
Posts: 543
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Don't feel bad, 2 amps I bought had to be returned in a matter of weeks after I bought them and after waiting 2 months for one of them.
Make sure you get some tracking on your packages so you know when they are recieved.
Most usps, fedex and ups sell boxes if you have problem getting one. I usually save the boxes I recieve things in for quite awhile just in case.
I like fedex for prices. they seem more reliable then usps and ups just charges more. But I did use usps last few times with tracking number and priority shipping and it worked out fine. Priority shipping is like 3 or 4 day shipping.
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04-13-2006, 06:20 AM
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1000+ Head-Fi'er
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Join Date: Apr 2003
Location: New York, NY
Posts: 1,031
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Quote:
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Originally Posted by AtheisticFreedom
Thanks for ur reply. So do I bring my stuff at the UPS place (can't I use a Postal service?) and I can ship everything away from there??
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Make sure you have a tracking number and insurance. Those two things are the most important things outside of decent packaging.
Also, don't feel bad about it. Every audiophile has had to get things repaired. The funny thing is that the more you spend on something the more likely it will need a repair in this hobby. My cheaper PSB/NAD/NHT stuff worked flawlessly. My newer much more pricey CD player, amp, speakers and cables have all needed a repair of some point.
__________________
Sources: iPod 4th Gen 40GB, iPod 4th Gen 60GB, Sony SCD-1, Music Hall MMF-2.1
Amps: ZeroAudioCraft Dual CMOY, Xin Supermicro, Xin Supermini-3, LaRocco PR-II
Phones: Etymotic ER-4S, Grado SR-225, coming soon: AKG K701
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04-15-2006, 01:57 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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...insurance? You mean I have to go the UPS store and ask for insurance in case they f up the package during transit? I saw a sticker like that before...
anyway, with UE, on my email, it asks for a WRITTEN response about the problem. Do you think just typing it would be good enough?
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
|
04-15-2006, 02:02 AM
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500+ Head-Fi'er
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Join Date: Jan 2006
Location: Boston, MA
Posts: 730
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My advice:
Go to the post office. As in the USPS post office. Tell them you want to ship 2 packages with delivery confirmation and insurance, via priority mail. They should give you boxes for free. You might have to buy your own packing materials (i use peanuts, bubble wrap, or balled up newspaper), but the box should be free for priority mail, just ask. Delivery confirmation they will give you a number so that you can track it on the internet, and see when it is delivered. Insurance is you pay a few bucks so that if it gets lost or broken, they will pay you whatever you insured it for (value wise).
USPS priority mail will be least expensive and fastest.
-g
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