Thinking of upgrading to Sennheiser? You must read this...

[smoka]

It would be nice to tier the rebates by price rather than model. It may entice me to jump on the IE8 rather than the IE7 This may once and for all put the mighty UM2's in the "previously owned" list !!

PS: Good to see Sennheiser entering the IEM market with the IE series. Listened to them at Canjam and they are great!!

[theheadphoneman2]

dude help me fix my old cx300 only one side works*cries* and i lost all of the sleeves wat should i do? no one answers meeee

[TheDeliveryMan]

you'll want to talk to our service department...we'll take care of you as long as you bought them from an authorized dealer and have a proof of purchase

...otherwise, trade them in and get $15 off of a new pair of in-ears..the CX500 has much better isolation, some accessories and a volume control, for example.

[western120]

Is there a whole lot difference in CX 400 and CX 500 interms of sound quality? I want to buy 500 but there is a huge difference in terms of price as compared to 400.
Thanks

[TheDeliveryMan]

good question-- one headphone per trade, per submission form. you can, however, trade multiple times, but you must submit a new form each time.

meaning, you cannot submit 5 headphones to get $25 off of an MX51 (getting it for free).

[jontaylor75]

I apologize if it's been answered already. I saw that we can send in broken headphones, but would it be ok to send in just the ear cups and wire? Basically, I mean I would unscrew the speakers/cups and not send the headband (to save on postage/packaging). The brand name (Philips) is clearly printed on the cups. Is that ok?

Also, Amazon is an authorized dealer? This offer is mentioned on their site.

Thanks!

Jon

[TheDeliveryMan]

Originally Posted by jontaylor75

I apologize if it's been answered already. I saw that we can send in broken headphones, but would it be ok to send in just the ear cups and wire? Basically, I mean I would unscrew the speakers/cups and not send the headband (to save on postage/packaging). The brand name (Philips) is clearly printed on the cups. Is that ok?

Also, Amazon is an authorized dealer? This offer is mentioned on their site.

Thanks!

Jon

good question- we need the speakers too.

[nurxhunter]

I must post that the customer service I received from Sennheiser USA in standing behind their products is equal to the best I have received in the audiophile space in over 20 years of this hobby. In fact, only one other vendor (Virtual Dynamics Cables) equals how well Senn treated me.

Quite remarkable for such a large company to give such personal attention to customer satisfaction, I must say.

I have the HD600 and HD650--both fabulous with all my tube amps.

I am not a shill by any stretch--simply expressing appreciation.

Word.

[JMedeiros]

awesome. $10 closer to my new PX 100s!

[mx660]

can someone tell me whether buy.com is the authorized dealer for sennheiser or not?

Thanks