Return policy question - Head-Fi: Covering Headphones, Earphones and Portable Audio

Galesden · #1 (**permalink**) 11-28-2008, 06:21 AM

I recently purchased a pair of Grado SR325i headphones and found out they are just not for me. They have about 30 hours of use on them, cable is kind of twisted but other than that they are perfect. if i return them do i get a full refund, refund in store credit form, or none at all? If i do get a refund i wouldn't want store credit since the headphones i am planning to buy audio technica ath-ad900's.

Todd · #2 (**permalink**) 11-28-2008, 05:28 PM

HI,

We offer a 30 day money back guarantee for items returned in as new condition. So if the 325i look and sound as new you will get a full refund minus the shipping charges.

Todd

Galesden · #3 (**permalink**) 11-28-2008, 06:07 PM

thanks